Rated 2 out of 5 by Sunrunner Know what you're getting
The facility looked like a hotel, but had the feel of a motel. The snack bar was the only food around, there was no bath tub, the smoke alarm blinked intermittently all night long. If you need a place crash for a night, it's fine.
June 30, 2014
Rated 3 out of 5 by Bibet Hotel Review
Having stayed with your company in the sat couple of years I am disappointed that, when I applied for membership that you did not have my previous stay in your records.
On this trip I was lodged in Room 525, a handicapped room. There was no phone at the bedside; I had to crawl under the desk to plug in my laptop; I had to physically draw up the shades by hand, which took some strength that a handicapped person might not possess; taking a shower presented more problems, as the "lift" from toilet area to shower was not high enough to prevent water from escaping into the toilet and sink area, presenting a serious problem for a handicapped person.
I'm not sure if a wheel chaired bound person would be able to use the sink facility, so I will not go into entail, however I believe that should bear your investigation.
June 26, 2014
Rated 5 out of 5 by Wheeze Great hotel in a food desert!
This Aloft hotel is lovely, up-to-date, clean, and wonderful. It's in a new development, however, and good restaurant choices are almost nil. That will change over time, I'm guessing, but right now it makes finding food close by almost impossible.
June 26, 2014
Rated 4 out of 5 by Johnny12777 Great hotel; great staff
Always made feel welcome.
June 25, 2014
Rated 5 out of 5 by SantaClara Hotel was friendly and had great fetures.
I had a great stay and the staff was friendly.
June 23, 2014
Rated 4 out of 5 by Wyllow9 Re-fuel eating option.
The prices are exorbitant for a vending type service, e.g. a small bag of potato chips are $4.
June 14, 2014
Rated 4 out of 5 by aMay2014 Comfortable beds
The bed was comfortable. The staff--at the front desk and bar--were polite and helpful. I did not initially get the type of room I requested but after a trip to the front desk the problem was fixed. The design of the handicap room was nice except that the hair dryer is hung in a place that blocks the bathroom door from opening. One time I had to squeeze through to get out. Put the hair dryer on the counter and leave it there. Limited food available in the area but the hotel shuttle can take you to restaurants.
June 3, 2014
Rated 1 out of 5 by motherofthegroom812 Using this hotel for Bulk Reservations - A MISTAKE
This hotel was recommended by a Wedding Venue to use for our guests. 30 rooms were held. Day after invitations went out our guests were being told rooms were running out - Straightened out that issue. Check in was a mess - not enough Staff - double charged us for a room that was booked by them under a different name - told us it was a No SHOW when all our guests arrived together. Ended up hiring private shuttle service, because their shuttle service was inadequate to get our guest to and from the reception as promised in the package.
Not enough staff. Manager argued with us about room over charge. Will never be guests again.
October 17, 2012