Aloft Arundel Mills

  • 7520 Teague Road
  • Ганновер,
  • Мериленд
  • 21076
  • США
  • Карта

Номера и тарифы

  • По вопросу пребывания дольше 90 дней позвоните по телефону 866-539-3446.
  • Можно бронировать не ранее чем за 550 дней.
  • Еще раз проверьте ваши даты.
1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.6 out of 5 by 253 reviewers.
Rated 5 out of 5 by Excellent stay My stay was at the Aloft hotel, although it was a short over-night stay due to business, had an excellent experience. Front desk staff (Antonio) was great, along with the various shuttle-service drivers. November 24, 2015
Rated 5 out of 5 by Hanover Nice clean room. Close to restaurants. Friendly staff November 20, 2015
Rated 3 out of 5 by GM never called back I had a problem with my night stay at this Aloft . so I called the COMPLEX ASSISTANT GENERAL MANAGER named Kevin C and he never called or emailed me back. November 13, 2015
Rated 3 out of 5 by Pleasant enough, but.... The hotel was great, but staff not so much. I was pleasantly greeted upon check in, however I had to ask for my package benefits otherwise I wouldn't have received them. When checking out, the staff had no clue how to answer any questions, nor was I provided a receipt until I returned to request it. With the exception of Antonio and his asst. who provided great service, the others were borderline rude, unhelpful and had no knowledge of the hotel's benefits. Other guests were yelling at the staff because they weren't getting questions answered appropriately since the staff didn't know how to properly address them. It shows poor training, lack of customer service and common sense. For being part of the Westin, I expect better quality from service and this was subpar. October 30, 2015
Rated 2 out of 5 by Not what i expected. The location is great, but have stayed in better hotels. The room was too small felt like I was trapped. The toilet needed to be replaced in the room. Had to flush it three times whenever you used it. Then the sliding bathroom door was the worst. It was so heavy my girlfriend broke her nail trying to close it. I saw housekeeping but what the clean us a guess to me because there was trash in the hallway for two days! October 20, 2015
Rated 4 out of 5 by Very happy with our stay We were only there for a short time (2 days) but was impressed with the cleanliness of the rooms, and the staff were very helpful and courteous. The shuttle bus is a plus -- as we went downtown and were able to connect with the LRS via the shuttle. Would stay again! September 23, 2015
Rated 3 out of 5 by Casino 777 Staff members who went above and beyond!! Antonio, Jimmy, Tony, Lisa and Shannon. They were very understanding and helpful. We will no longer stay at Aloft but will stay at The Element, thanks to Antonio! New management, Ms Owens did not ever reach out to us.....we finally spoke to "Lisa" in management and she was really understanding and helped us. We were the ones left to WALK to a near by bus stop to catch our shuttle back from Casino, we ended up taking a Cab. September 14, 2015
Rated 5 out of 5 by this hotel has great features This hotel was very comfortable parking was great and lots of activities near by including Live Casino. July 30, 2015
  • 2015-12-01 T09:33:41.621-06:00
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