Aloft Jacksonville Airport

  • 751 Skymarks Drive
  • Jacksonville,
  • Florida
  • 32218
  • USA
  • Landkarte

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Rated 3.3 out of 5 by 30 reviewers.
Rated 3 out of 5 by Needs some work... The concept for Aloft is fantastic. It's fun and trendy and it apparent that there was a great deal of thought put into making this hotel different from the competition. The positives of this hotel are that it is close to shopping and restaurants and to the airport. The lobby was clean and bright. The staff was helpful. Our issue was with the room. The clock was broken, the safe was broken and there was a piece of the shower door that was broken at the bottom that looked jagged. The soap dispenser in the shower was broken and dirty. It all made for an uncomfortable stay. Upon checkout we reported the broken shower door, broken clock, broken safe, etc. and the staff member immediately called maintenance. It was clear they were concerned and going to go have it fixed. We weren't expecting a full service hotel, but are concerned with the maintenance issues. July 7, 2014
Rated 5 out of 5 by FUN HOTEL This hotel is a clean, and fun hotel. It is family friendly. June 30, 2014
Rated 5 out of 5 by Exception Service to correct my error Two Alofts in the area and, of course, I booked the wrong one. Staff was EXCEPTIONAL at getting me checked into correct location and giving me the 800 line for the 3rd Party service I originally used to book so I could get the billing corrected. When I stopped by the desk later that made sure to ask if I had gotten everything corrected..GREAT SERVICE AND CUSTOMER CARE June 26, 2014
Rated 4 out of 5 by Excellent Service! From the moment we walked in the front door we felt welcome. Even the bit of 'sass' we got from the girl at the front desk made it feel like home. A bit of joking and fun after a long day was very welcome. This was my 1st time in ALoft and I'll definitely come back. I'm not used to the pay as you go for the food items but then this is a more economical hotel than I normally stay at. I was pleasantly surprised by drink selection at the bar and the lobby decor was very nice, tidy, clean and inviting. It was a great place to relax with a drink in hand. June 13, 2014
Rated 1 out of 5 by Hotel has bugs It was bugs in my bed for two nights at the hotel June 18, 2014
Rated 3 out of 5 by Great Hotel, Poor staffing Hotel has great features, unfortunately the staff is not one of them. Less than friendly guest service team. June 9, 2014
Rated 5 out of 5 by Great customer service, great hotel People who work at this hotel make the location and experience better than it is. Always friendly, rooms always clean. Wish AC was central rather than an old style wall unit. But other than that its a great place to stay. Dogs stay free, no questions asked :-) May 11, 2013
Rated 4 out of 5 by Great Staff I stayed at the hotel and experienced one of the most friendly and helpful staffs ever. Had difficulty printing my boarding pass and the staff helped me. Unfortunately, the printing set up left a lot to be desired and my boarding pass didn't print out properly and I missed my flight as I had to go through the line twice. Hotel is only two years old and is showing it's age. Again, great staff!!! February 18, 2012
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