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1 номер 1 номера(ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 3.6 out of 5 by 77 reviewers.
Rated 1 out of 5 by This place doesn't deserve the Aloft name I am an SPG member, and in Asheville, am treated like a VIP. Here, the front desk staff is sorely lacking, to say the least. We stayed here twice int he past week, and each time, the staff was chatting with their backs to the front door, and needed to be interrupted to check in. Before booking, I called to double check that we could get two queen rooms, connecting. I was assured we could, and they would pre-block them. They do not have connecting queen rooms. I was not acknowledged as an SPG member, wasn't offered points, asked about complimentary water and was told it was in the room. Yeah, one bottle for me and my husband to share. The room was worn, and worse, it was dirty. We purchased a breakfast package, and were given $16 the first time towards breakfast, and then the next time, $10 to share for breakfast. Their breakfast sandwich is $5.50. The food was very limited, expensive, and inadequate. This place is nothing like the other Alofts we have seen, other than the physical structure which was deterioriating. There are so many other hotels, for less money, and better quality in this very area. Choose them. July 27, 2016
Rated 3 out of 5 by The hotel needs updates This hotel is not a bad place to stay in Jacksonville, FL. I only stayed here one night, so my experience is somewhat limited - but I'll be fair. I checked in with no issue, a simple showing of my ID and credit card and I was set to go. I got to my room and found everything clean and in order. I agree with other reviews that the hotel is showing some wear. The carpet in my room was stained and rolled up under one of the night stands - but it was clean. I went to the fitness center and found it very clean and well appointed. The equipment was all in good repair, the dumbbell set was complete, there were yoga mats, weighted balls, plenty of towels and sanitizing wipes for the equipment. I purchased one glass of wine from the bar, which seemed a bit stale, from a bottle that had been opened for several days. I would likely stay here again in the future, but I would be just as likely to find another place to stay. June 10, 2016
Rated 2 out of 5 by Very nice, but needs a little bit of work First off, the photos for the hotel were pretty on point, the greeting/check-in areas were nice, great bar/lounge area as well. But this is where it stopped being just AWESOME. The hotel was an obvious conversion from something previous and it looks like form the ceiling that the old drop ceiling was removed and just bare concrete, cool I suppose. The rooms were setup much different than most hotels and it was nice as well, but small cosmetic could be noticed. The ceiling in the bathroom was peeling There was some mold in the bathroom towards the ceiling the sink didn't drain (vessel sink, no stopper to pull) and last but not least, Water softener. I cannot stand taking a shower and still feeling all slimy from the water. Most of the time the biggest thing for me is going to a hotel and taking a nice shower and then relaxing, but I couldn't feel that I could because of this issue. I think this needs to be made aware for other guests or at least have a way to shut this off (probably not). Other than that, the hotel had a good atmosphere, but they definitely should pay some attention to details in the rooms and hallways. April 10, 2016
Rated 2 out of 5 by Never again For starters, I was told the hotel bar was open until Midnight. Come to find out that the bartender checked out early and the bar closed at 10:30pm, despite several patrons sitting at the bar and in the common area. I am convinced I was placed next to the loudest family in Florida! Kids running up and down the hall, and doors slamming every 5 minutes. Why would you place a corporate customer on a floor with a recreational customer?!?! Lastly, my room is disgusting! This facility needs a major update with a more mature staff and management. VERY disappointed!!! February 22, 2016
Rated 5 out of 5 by Great Staff, excellent location I was greeted by two staffers who bent over backward to please me. They recognized me as a SPG member and made sure all my questions were answered. Since I am a new member they made sure that I had a card. Housekeeping staff was super friendly also. We were there visiting family, so we didn't actually get to use all the adjacent shopping and restaurants but there was plenty of it. The room seemed to be kind of small but after being there just a short time we realized that it was much bigger than it looked because of the way it was laid out. Anyway, we will enjoyed our stay at the Aloft at the Jacksonville Airport. February 8, 2016
Rated 5 out of 5 by This hotel has great amenities and good location. ALoft Jacksonville Airport has great amenities with food and beverage in the lobby and a bar. Staff and hotel manager were very courteous and helpful when I stayed several weeks for work. Would definitely recommend this hotel for convenience to JAX airport and overall service. November 15, 2015
Rated 4 out of 5 by Nice hotel Very nice hotel with plenty of choices for eating out. The rooms are nice and modern. The breakfast was not included but it did not look like anything worth paying for. September 13, 2015
Rated 5 out of 5 by Aloft Hotels Exceptional! Whenever traveling I find the Aloft Hotels to be exceptional when needing a room for just a night or two. The staff are welcoming, the rooms very comfortable and they accept points or points + payments if you wish. Very accommodating! September 1, 2015
  • 2016-08-25 T11:08:50.364-05:00
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