Rated 2 out of 5 by Anastsia Bad service, noisy rooms, toilets not working
The exterior of the hotel had garbage in the parking lot and the trash cans were over filled. Apparently they had a wedding however, no one bothered to clean out the trash cans. When we entered the room though it was nice it was contemporary where the bathroom door slides but it does not lock. The toilet over flooded two times they had maintenance come up to fix it. However, we could not take a shower. We also paid for a friend of ours reservation and yet we were given a higher rate for her for the same exact room.
May 22, 2015
Rated 5 out of 5 by Seanypeach Hotel stay was awesome
Came in to spend time with my brother and his family for his birthday/anniversary. The Aloft has always been my "go to" place to stay and it has never disappointed me. Great job to Shawn and his staff for maintaining the standards that make me choose this establishment time and time again.
May 4, 2015
Rated 2 out of 5 by Notworldtraveller They've been better
I've been to this hotel in the past and found it to be pricey but pretty decent. The staff is always pleasant to deal with. I like that they have allowed late check out that's later than most other locations.
This time I felt that the room left something to be desired. It just didn't seem clean and well tended. There were stains on the rug and the lounge chair in the room, various lights weren't working, and the bed wasn't that comfortable bed I fell for the last time I was there. This was a great disappointment because I was really looking forward to a good nights rest.
I like the hotel overall, so I would like to stay again and hope it's better next time.
April 27, 2015
Rated 3 out of 5 by jcecilio289 AC Unit Problem Room 602.
I was in town From April 17-19. I noticed the first night my room was somewhat on the warmer side but didn't complain and just slept through it. The next day I come back to my room after being out all day and the room is 88 degrees. At 630pm I call downstairs and request maintenanec to fix it. I commend Sam the maintenance man for doing what he could to fix the problem. At around 10pm I had to be moved to another room but thankfully the AC worked fine. I would suggest you look into fixing the AC unit in room 602 ASAP. Other than that I enjoyed my stay. Everything clean, staff very helpful during my ordeal. I would come back again.
April 23, 2015
Rated 4 out of 5 by KatieS Great for our needs!
I've been sending my coworkers to this hotel for our corporate trips for years now. It's close to one of our stores, accesible from local airports and there is so much nearby. The team at Aloft Mt. Laurel has always been very accomodating to us as we tend to have complicated check in/check out requests. We have no complaints over the years!
April 17, 2015
Rated 5 out of 5 by LAckerman Excellent Hotel for Business Travelers
I have been coordinating travel plans for employees for extensive business training here at our corporate office in Marlton, NJ.
Guests who have been staying at The Aloft have had nothing but compliments on your staff's courteousness and the excellent breakfast provided each morning.
Please pass this along to your staff as positive feedback is usually overlooked by criticism.
Not in this case :-)
Thank you Aloft for providing wonderful accommodations to our business travelers!
Keep up the good work!
April 13, 2015
Rated 5 out of 5 by boaterbob Nice place
I enjoy this hotel for people watching. It's nice to sit in the lobby with a cocktail and read a book or watch TV. I always receive a friendly greeting when I arrive. Room is clean and comfortable too. It's a trendy hotel with a unique atmosphere. Not for everyone, but enjoyable for those that like something different.
March 18, 2015
Rated 4 out of 5 by BITraveler Nice hotel
Not New York…..but definitely better than anything around.
March 3, 2015