Rated 4 out of 5 by sthubbar Fun for young children
This was our first stay in an Aloft hotel. The hotel is clean and has a fun atmosphere. The breakfast buffet had enough tasty options to satisfy everyone in the family, and was a complimentary Platinum benefit.
If you are staying with young children, make sure to call ahead and ask for the "camp Aloft for kids" benefits. This was definitely the highlight of the stay. Our son had a great time playing on the air mattress in the full sized tent, a little in-room camping trip.
August 11, 2012
Rated 2 out of 5 by Jackie1628 The Concept is great but management needs improvement
This is a low end hotel of this chain but I think the design and facilities are all good for this grade of hotel. However, I had bad experience at check in. I used points to exchange for room and the reception doesn't seem to be too happy to receive me as I am not generating any revenue for the hotel. The food at the restaurant is lower than average and they do not have the soup that they put out on the menu as the daily soup..... I really like the design and the concept of this hotel in lieu of the location is a bit remote for business travellers. Management definitely needs improvement.
October 19, 2013
Rated 5 out of 5 by Eduard Great Value
First of all I must apologize to the hotel!
In my survey back for the hotel I wrote that 2 were missing and that I did not know where they are. I found them and it is my fault.
Now to the review!
I enjoyed my 14 days in this hotel. The hotel looks nice but nothing extraordinary, pretty simple in all honesty.
However I must say that the staff is amazing! Every single person I have seen there was more than willing to help and always looked cheerful and happy.
The Chinese restaurant was great! (don't know about the regular breakfast area)
Only concerns I had is that the shower wasn't sealed well and that the water did not flow towards the drain. So pretty much the bathroom floor was always wet and cold. The air conditioner was extremely slow as well. it really took it about 2 hours to raise 3 degrees.
Besides that my experience was great. Nice silent location with a nice mall and local stores nearby. commute to Shanghai is quite complicated and far. Cheapest way is to get a taxi to a bus station, take the bus to a subway station and then get to shanghai. Expensive way is to simply take a taxi cost us around 160 RMB.
February 27, 2013
Rated 5 out of 5 by Steph8055 Good Choice to Stay
I've never thought this hotel would beyond my expectation. The room is clean and comfortable. If there has to be something improved, I suggest the pillows. They're too high for me.
October 1, 2013
Rated 5 out of 5 by Brian1188 Far from BJ airport, closer to the IT parks in Haidian
Aloft was a laid back hotel, very vibrant in the staff service and facilities like hotel bar, gym and a nice cafeteria.
Guests can go to the hotel snack outlet for drinks and snack purchase.
It is located very far away from the BJ International airport and morning cabs are very tough to flag at rush hours.
January 1, 2014
Rated 1 out of 5 by Yisong This hotel is the worst in all my global SPG experience in 8 years
Extremely bad front desk check-in service
Extremely bad preparation for SPG elite members
Extremely inflexibility in providing fast service
Extremely cold service to SPG elite members
Extremely cold response to SPG elite complaints
January 1, 2014
Rated 5 out of 5 by Duggle Wonderful hotel
I didn't know what to expect, as this was my first stay at an Aloft property. I was very pleased with the hotel and the service. I had a wonderful time on my short stay and would return here in an instant. The upgrade to a corner suite was an unexpected reward.
December 12, 2012
Rated 4 out of 5 by Bob18 Average ALOFT
All ALOFTS are about the same, this one is no different. Good Price.
April 16, 2012