芝加哥奥黑尔雅乐轩酒店

  • 美国
  • 伊利诺伊州,
  • 罗斯蒙特
  • 巴尔莫勒尔大道 9700 号
  • 邮政编码 60018
  • 地图

客房与房价

关闭
  • 对于超过 90 天的住宿,请致电 866-539-3446。
  • 您最多只能提前 550 天预订。
  • 请重新检查您的日期。
1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 3.7 out of 5 by 203 reviewers.
Rated 2 out of 5 by Poor customer service The hotel was clean. My family and I did not have any problem with the facility; however, the staff especially Taylor was rude and not friendly at all. I will not recommend this hotel to anyone. I could not wait to check out of this hotel simply because of the experience I had with the staff. Not friendly at all. Could never answer any questions about restaurants or the mall which is not even a mile away from the hotel. May 12, 2015
Rated 1 out of 5 by Check your bill I reserved 3 rooms, but found out 2 weeks prior to check in that I only needed 2. I called the front desk to cancel, and was told I had to call general reservations. I called general reservations, and was told I could not cancel my reservation. I asked to speak to a manager, who told me she would cancel my room but I might incur a fee for doing so, and that someone would call me within 48 hours to let me know if that was the case. No one ever called. Upon check in I was informed that I still had 3 rooms reserved. The girl at the desk apologized and said she would cancel one. After checking out I discovered that I was charged for all 3 rooms. When I asked about this I was told I needed to talk to someone from billing and that they would call me within 48 hours. 72 hours later, and no one has ever called. May 12, 2015
Rated 2 out of 5 by Dissapointing visit Room was excessively warm even though outside temperatures for the day/night were not extreme. Air conditioning could not cool. Was at the Aloft for an event and other attendees agreed room was not comfortable. Made for a miserable two nights' sleep. Staff was indifferent and seemed inconvenienced at any attempt to engage. I did not try the food as there are several fine dining establishments within in a short walk of the hotel. May 11, 2015
Rated 3 out of 5 by Does the job, not the best Standard aloft hotel, just doesn't have the happiest or friendliest employees. No decent food available on property. If all you need is a night's stay and you like the Aloft concept, it works. Otherwise, not much to write home about. May 1, 2015
Rated 2 out of 5 by Not what I expected. I booked this hotel as a Valentine's Day getaway for my husband and me. I was expecting so much more. It looked very trendy from the photos online, but it was a little dirty, the ice machine was on another floor in a side closetlike space, and we had to leave the hotel to get two glasses for champagne. When I went to the bar to see if I could have glasses, I was given two water goblets and asked if I could bring them back in an hour or so, because they were short on glasses. Parking was terribly confusing. I will never stay at Aloft again, nor will I recommend it to anyone. April 25, 2015
Rated 3 out of 5 by Modern hotel We stayed in a room with an adjoining door and had to listen to the people next door argue all morning long! It was impossible to sleep. That door does not block out the sound at all! If I ever stay here again I will definitely make sure to request a room WITHOUT an adjoining door! Also, I had a prepaid room and was told that they authorized $50 on my credit card for incidentals....It was charged to my account and so far this is day 4 that it has NOT been removed! April 20, 2015
Rated 5 out of 5 by Great Everything was great as usual! Love the bartender who was there every night! She was great! April 18, 2015
Rated 5 out of 5 by Nice hotel if you are not facing the bright electronic billboard Very nice hotel as long as your room does not face the electronic billboard. The light is so bright that it shines through the windows shades!!! April 6, 2015
  • 2015-05-22T19:59:12.658-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_203, tr_203
  • loc_en_US, sid_3124, prod, sort_default
2 3 4 5 ... 8 next>>
最优惠房价保证 | 酒店目录 雅乐轩 | 旅行代理 | 喜达屋开发集团 | 网站使用条款 | 最新隐私声明