弗里斯科雅乐轩酒店

  • 美国
  • 得克萨斯州,
  • 弗里斯科
  • Parkwood 大道 3202 号
  • 邮政编码 75034
  • 地图

客房与房价

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1 间客房 1 间客房 , 1 位成人 1 位成人 , 1 位儿童 0 位儿童
Rated 3.4 out of 5 by 82 reviewers.
Rated 3 out of 5 by Not my favorite spg hotel Love the room but on checkout the customer service girl wasn't very helpful, and she was rude. The hotel charged a higher deposit and incidentals than what we even paid for our room. The charges for the room and deposit were posted, unposted, posted again on the credit card causing the card to be maxed out. If you have unlimited funds and can have your account tied up for a bit then stay here. I called to speak to the General Manager and it took 3 days for her to call me back - after the problem was resolved. August 20, 2015
Rated 2 out of 5 by Service Although the hotel itself was good, the staff was not up to the level. Room wasn't ready after 3 and we had to wait until cleaning called in an available room. Cleaning was in no hurry. We went down for a cocktail in the bar and the bar manager was the rudest service person I have ever encountered. He rudely asked for an ID, I'm 65. He was so rude we said never mind and went out instead. I don't mind being asked but there is a polite way of talking to a guest. He acted like he was a bouncer. They was only one other guest in the bar, it ruined our experience. After that, we went out for everything, coffee/breakfast/etc. not what we expect in a Starwood property August 1, 2015
Rated 1 out of 5 by No attention to details poor service, poor attention to details July 6, 2015
Rated 5 out of 5 by Recent Business Trip Wonderful Staff, everyone was so upbeat and pleasant to talk to. I frequently stay here with my family when we drive through the Dallas area. They have always done the best to accommodate my 2 cats and baby. June 4, 2015
Rated 5 out of 5 by Great hotel in a great location! Great hotel and great staff. Very helpful and made my stay very easy. I was traveling for work and fast wifi is important to me. The wifi exceeded my expectations. I was getting speeds of 60-90mb/s in my room! Will definitely stay here again. May 21, 2015
Rated 3 out of 5 by This is a very trendy hotel Not organized /Not clean - mild dew one of the shower / very strong petroleum odor in hallway and room. May 19, 2015
Rated 5 out of 5 by Great Hotel! Great location, Friendly staff. I will definitely stay here again. Hotel has a new GM (Priscilla Hargrove) who seems to be very involved and focused on making everyone's stay pleasurable. May 16, 2015
Rated 3 out of 5 by This hotel is not very inviting This hotel was not inviting at all. To start, we didn't care for the loud music in the lobby and elevator, it felt like we were in a rave. We get into the room, and the carpet is all stained and the space felt very stark. We were on the forth floor, and the noise leve from out side was like we were on the ground level with our window wide open. Last but not least, the bed was horrible, it was hard as a rock. I would not recommend this to anyone over the age of 21. April 19, 2015
  • 2015-08-30T08:45:25.849-05:00
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