Aloft Richmond West

  • 3939 Duckling Drive
  • Glen Allen,
  • Virginia
  • 23060
  • United States
  • Map

Rooms & Rates

Close
  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.3 out of 5 by 257 reviewers.
Rated 3 out of 5 by Great room and location, average food The room is very modern, great bathroom and very quiet. Bar is nice and dinner was good. Breakfast did not meet at all expectations compared to similar price range hotels (e.g. Sheraton) Nevertheless, I'd recommend the hotel for it's original room layout and modern concept. January 17, 2016
Rated 3 out of 5 by Can't get a response I always have trouble with this hotel emailing me my receipt. Even when I contact the GM through email, there's no response. It's additional hassle I think that should be solved pretty simply, especially when I check in they tell me they will email me the receipt. January 12, 2016
Rated 5 out of 5 by A weekend getaway My wife and i stayed here for a weekend get away . This was our first time at the hotel, but in will certainly NOT be the last time. We loved it!! November 15, 2015
Rated 5 out of 5 by the staff are very friendly Special thanks to davon and marriam Davon was very helpful and Pleasant . November 2, 2015
Rated 1 out of 5 by Horrible experience, long time SPG member I am a long term SPG member and have stayed across Starwood property brands, namely quite a few Alofts across the country. This Aloft experience was not only my WORST hotel experience to date, but should not even be classified as part of what is typically a satisfying SPG experience. The hotel felt incredibly understaffed, with rude and non responsive staff members. The thermostat in my room was broken, which left my room FREEZING cold and when I called to have someone come up to look at it, no one showed up and I was forced to remain uncomfortably cold for all 3 nights of my stay. Linens were dirty and my room smelled of a damp moldy smell. My throat, eyes and nose were itchy and uncomfortable whenever I was in the room. there were water damage marks all over the walls and ceilings. My guess is there is some serious mold build up and with a broken central air system, no circulation of air in the room, which is frankly a huge health liability. I chose to "go green" and not have my room serviced everyday in exchange for extra Starwood points and when I called down to request new bottles of water and hand towels, the guest services told me I had to come DOWN to the front desk to retrieve them myself at 11:00pm at night when I was already in pajamas and not prepared for the public eye. Once I got down there they treated me with disdain and tossed me the water bottles and went back to what they were doing. Hallways were noisy and paper thin walls made it impossible to fall asleep at night. For someone who takes a lot of pride in my SPG membership, this was a total nightmare. Do NOT stay here, I won't ever return again. October 22, 2015
Rated 2 out of 5 by stop smoking I have recently started using the Aloft hotels, 3 different ones in the last month. Really liked the atmosphere in the first 2, but the one in Virginia just felt like it was ready for a remodel. The fountain wasn't working and the elevator smells like an ashtray. October 5, 2015
Rated 2 out of 5 by Bad Stay Soiled Linen, Backed Up Sink, Ask the front desk for help, no one shows. September 25, 2015
Rated 3 out of 5 by Great location Our room was not in the best location. Had a view of the roof and a/c ductwork which made humming noises constantly, making it hard to sleep. The parking deck was also outside the window so every time a car drove by they could look directly into our room. I suggest that they put lights in the bathroom that can be turned on in the bathroom. If you turn on the main lights when using the bathroom at night it wakes up the other person in the room. We loved the location. Nice restaurants and bars nearby. We felt safe here. September 16, 2015
  • 2016-02-09 T05:37:24.785-06:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-1, bvpage1
  • co_hasreviews, tv_257, tr_257
  • loc_en_US, sid_3139, prod, sort_default
2 3 4 5 ... 10 next>>
Hotel Directory Aloft | Travel Professionals | Starwood Development Group | Website Terms of Use | Updated Privacy Statement | Text Only