Rated 5 out of 5 LOVE this place
Dead battery the morning of departure was not the way to greet the day. The desk clerk was extremely helpful in getting us on our way. So now, we love Aloft not only for its sleek, contemporary look but its competent and friendly staff.
March 14, 2014
Rated 2 out of 5 by mgcnyny I would not recommend this hotel
They did not have my resv, although I had the printed confirm and resv #. Instead of just saying, "Oh, no worries, let us check you in", Amanda gave me the 3rd degree about what I'd done wrong - which was nothing.
In the morning I called down to get another hair dryer, since I tried the one I had in 3 plugs and didn't work. Antwone at the front desk said he'd bring one up. 30 min later I finished packing & went to the lobby to checkout.. I found Antwone chatting up his buddies, since he said he'd been gone a week and needed to catch up with his friends. He was sorry that he didn't call me, bring the hairdryer, etc, but I should understand he was just back from his time off.
February 26, 2014
Rated 5 out of 5 by LLatham Wonderful Hotel
The staff were all professional and polite. They were always willing to go the extra mile. The room was beautiful and very comfortable. The hotel was located very conveniently near Dulles Airport. The lobby was beautiful as well. The amenities were great. The bar/lounge area was nice. The pool was beautiful also, however I did not use it. And last but, not least, the exercise room looked adequately equipped. It was a great stay for me!
March 2, 2014
Rated 1 out of 5 by Diggie Well below my standards
If IKEA opened a hotel it would be called "Aloft." My first impression was the desolate location. The hotel was very dirty. I followed the trail of caked and muddy footprints throughout the lobby, the elevator, and on my floor. When I entered my room, there were stains on the rug that I don't even want to image what they were. Absent of a restaurant, the bar was out of 2/3 of the menu and the draft taps were broken. I ordered pizza and $2 iceberg lettuce salad with 1/4 tomato slice. The bartender didn't bring me a plate or utensils. I asked the concierge if she could arrange ground transportation and she never followed up. I tossed and turned all night on the hardest pillows and mattress thinking how this place was so far below my standards. At 4am I began searching the internet to find somewhere else to stay. I checked out the room within the hour.
February 28, 2014
Rated 4 out of 5 by FreqTrav1307 Decent Spot For the Night
You get what you would expect: clean, trendy, but basic accommodations.
The wall of the hotel room was scratched up pretty badly and the bedding was really lumpy, but otherwise a clean space and a decent stay for the category of hotel.
February 23, 2014
Rated 5 out of 5 by vinylfan71 Awesome is Aloft
There seemed to be some trouble with the room phone system and the Internet one morning which created some trouble during the visit; but, it was an otherwise awesome place to stay for a nice rate.
February 23, 2014
Rated 5 out of 5 by Ziadakhbar Great Staff
Overall very pleased with my experience.
February 20, 2014
Rated 5 out of 5 by Ziadakhbar Front desk and management were very helpful
I had been dealing with Maryam prior my stay and after the check out. the entire experience has. been flawless. she is always smiling and ready to help.
February 19, 2014