Rated 3.6 out of 5 by 174
Rated 2 out of 5 by Danielle10 Gross hotel
When I walked into the room the bed looked like the sheets where stuffed with cotton balls in different areas as the comforter was clearly very old. Asked to have it changed and they sent someone who didn't know how to remake the bed... The new comforter looked a little better than the previous one but was still old Looking. Hope I never have to come back here for work again.
May 18, 2015
Rated 1 out of 5 by VinDeeLoo Ants in room
This was the second time to stay at this Aloft. We decided to give it a second chance. Big mistake.
The carpet around the shower was soaked after my husband took a shower. Wonder how much mold has been left under the carpet.
I opened a candy bar while my husband went to go get breakfast. I left it on the deek while changing clothes. In the meantime my husband returned and put the sack of food there too. We grabbed the sack and ate. While eating I noticed an ant in bed. We killed it and didn't think anything of it. My husband went to grab a bite of chocolate and the desk and candy bar were covered in ants.
The gal down at the front desk did get my phone number and move us to a different room to finish getting ready.
While in the second room we discovered the first room didn't have a fridge.
Almost 24 hours later and we still have not received the call from management.
May 17, 2015
Rated 4 out of 5 by ZChris Great hotel
I was there for a weekend getaway. It was perfect - great location, nice room, fun lobby area. The staff was friendly and professional.
April 22, 2015
Rated 3 out of 5 by Cat310 Too Noisy
We were in Rm 111. The hall door slammed loudly all night constantly. The maintentance team should install something so that the door closes softly. We stayed there to get some sleep but we should have just headed home instead.
April 20, 2015
Rated 2 out of 5 by china38 WHERE IS MY DEPOSIT REFUND
I made my reservation online for 3/27/15 through 3/29/15. I have came all the way from Michigan to Tulsa Oklahoma to bury my high school sweetheart and my daughter's father. When we checked in the staff was friendly but when I we got to our room the hallway smelled like cigarette smoke. Then when entered the room it smelled musty and like someone had been smoking in the room before we even checked in. When I put some groceries in the refrigerator, it did not keep my food cold at a safe temperature. WOW REALLY. I'm very tried from the trip and heartbroken as it is to have to deal with. Me and my daughter didn't need to get sick because your refrigerator is not working. They couldn't move us to another room because they said that they full and that I would be moved the next day. Well that day came and It was somewhat "Fixed" the refrigerator didn't work in the other room either! When we checked out the front desk staff said that my deposit will be refunded back to my card, well the only thing that was deposit was 1 cent. WOOOW.... It is now 4/13/15 and I have not yet received my deposit and when I called back to talk to someone about this matter, I keep getting the run around.
April 13, 2015
Rated 5 out of 5 by DougsWifeAmy Perfect Stay
This hotel provided the perfect accomodations for recovery after a medical procedure. The staff was very friendly and helpful. In some cases, they met my needs before I even asked.
April 2, 2015
Rated 4 out of 5 by tracie54 Where is my money??
I paid online through the website. The was 11/17 through the nineteenth. I decided to go home early and told the desk that I would be checking Sunday instead Monday and would they credit my account. They said they would. I checked back with them a week later and told them I didn't see the credit in my account. They told me it could take up to 30 days. I waited. I called again and they told me they would credit it and it should take three days. That was two weeks ago. I'm still waiting
December 18, 2014
Rated 5 out of 5 by nickname66 texas
Nice Hotel, staff very helpful,friendly. Met our expectations.
December 2, 2014