Rated 4 out of 5 by nanxyu75 Family at Aloft
This was a very comfortable setting for taking our adult daughters on a special weekend. We were able to get 2 adjoining rooms which were comfortable. Very modern decor but spacious rooms.
January 20, 2014
Rated 5 out of 5 by WhoaKEJ Better late than Never
Okay I'm so late with this review, but I have to let every one know how great my stay was at the Aloft; First off I really liked the overall atmosphere of the hotel. The staff was friendly and very helpful. The room that i stayed in was beautiful. It was very neat and i loved it's uniqueness. I would most definitely stay here again !
May 23, 2013
Rated 5 out of 5 by Batt Just Cool
This is a beautiful hotel while putting an old building to great use! Perfect styling, nice staff, and walkable surroundings makes this the perfect choice to walk a dog, shop nearby, go out to eat, or view nearby history of Downtown Dallas all in the same spot!
May 27, 2013
Rated 5 out of 5 by steph86 Loved this hotel
My boyfriend and I stayed last Friday night, we had an awesome stay. Front desk was very helpful and friendly. I loved the bar area. Room was clean. Loved the unique décor. Would definitely stay there again.
May 26, 2013
Rated 5 out of 5 by Petros Best hotel in Dallas and one of the very best in the US!
The location is great, right downtown. The rooms are exceptional--funky, yet practical, and highly "designy." But, most of all, I have been impressed by the courtesy and warmth of the staff--especially Justin. Thanks!
July 1, 2012
Rated 5 out of 5 by Brian36 Not a long time at Aloft
Very cool juxtaposition of old and new. Very spacious and welcoming. I like the energy of the place and Justin working the front desk is awesome.
January 11, 2012
Rated 5 out of 5 by JManWalkin7 Your hotel is only as good as your people!
Tom was the evening front desk manager when I checked in and he was busy with another client who was having a bit of a challenge. He took really good care of her and then took great care of me. I am a person who connects with a place because of the people who allow a place invite you in and where you feel seen and cared for. Your Dallas property is lucky to have him...the rooms are modern, clean and make it easy to work or entertain. Do ask Tom how his Odom Ribs where...it was my way of saying thank you to Tom for his professionalism and personal commitment to great service!
August 9, 2012
Rated 5 out of 5 by MikefromCT Absolutely top notch
Location great and the facility was amazing. The room was terrific, I felt like it was my own loft-style apartment. Staff could not be more helpful. Would definitely stay there again when in Dallas.
November 19, 2013
Rated 5 out of 5 by Lori Loved this hotel!
My kingsize room was outstanding. I loved the layout, lots of room to work and relax. The room was very clean, the staff was very courteous and helpful. I lost my wallet and management tried their best to help me. I love the urban feel of this hotel, the bar was fun and the live music was a nice bonus. My only request would be for a little more water pressure from the shower head and a few more hangers. My experince overall was very positive and I will search for Aloft hotels next time I travel.
February 21, 2013
Rated 2 out of 5 by seanmac123 Hotel Fitness Center
There are some other deficiencies the hotel has on a regular basis (e.g. elevator interior and wait time, SPG recognition, keys not working, lack of transportation service), but my key gripe today id the fitness center. The equipment is abysmal! The cable machine has broken Plexiglas protectors, the pin is bent. The bench is loose and wobbly. Only 1 out of the two elliptical machines work properly. The TVs only operate occasionally and even then the signal is grainy and unclear. Someone should walk that facility, piece by piece. It is an embarrassment to the hotel.
December 12, 2013
Rated 5 out of 5 by LauraG21 Hotel is friendly
The hotel is in a great location, walking distance from the convention center and main street. There is fresh breakfast every morning and a happy hour in the evenings. The fitness center has cardio, free weights and more. The room was modern, clean, with great natural light. The only downside is the pool. It's smaller and does not get much sun throughout the day. The best time was morning around 9am through noon or 1 pm. Overall it was a great hotel!
July 29, 2012
Rated 5 out of 5 by crazyboy Best Aloft ever
I've always liked Aloft hotels. They are different from typical chain hotels with the modern look and feel. While all of the other Aloft hotels I have stayed at are of the cookie cutter Aloft style (which is great), this one takes the cake. It is a very old, completely renovated building with exposed brick everywhere, and the largest standard Aloft rooms you'll find anywhere. Outstanding hotel, especially considering the reasonable rate.
December 20, 2011
Rated 5 out of 5 by 1SuzyJane Great experience
Our first time to stay here - great experiencee!!
I DID have a difference in my CC charges and my receipt from the hotel -- called 3 times, left 3 messages on the answering machine with no reponse.
Although I didn't get involved, I understand that some of the consultants had a challenge with charges upon checkout.
Yes, we will definitely consider staying again.
August 30, 2013
Rated 5 out of 5 by Paula1970 The coolest, art deco one of a kind hotel unlike anything!!
I stayed one night in this hotel with my 15 year old daughter and a friend of hers. I was impressed the moment I walked in. The decor throughout the lobby and in the room made us feel like we had stepped into another era! The room was extemely large in size and had the most comfortable bed. The staff was very helpful. I will most definitely be back and will never stay anywhere else when I come to Dallas. LOVE this hotel!!
July 18, 2012
Rated 2 out of 5 Very Dissapointed
I've been a SPG member for many years and never run into a starwood branded hotel during winter time with NO HOT WATER during my stay.
I consider hot water a basic service. I strongly belive this hotel failed to provide basic customer needs. I called the front desk several times but they could not help. Their answer was " we are aware of the issue since last week". UN-acceptable.
January 21, 2012
Rated 2 out of 5 by Sdk85 A less than happy New Years
My boyfriend and I decided to have a staycation for our NYE. We arrived around 5 pm, checked in without issue and proceeded to our room. We've stayed at the Aloft in Houston and loved it, which drove our decision to book with the same hotel in Dallas.
Anyway, we decided to go out for dinner. Around 8:30 we returned to find that the parking lot had been taken over by a valet company. More than half the lot was conned and reserved for party goers at the hotel. Let me add that we had no idea nor was there any mention at check in about a NYE party that night. We waited for 15 minutes to get to the attendant, showed our parking pass & then he explained that parking for hotel guests was at capacity. He allowed us to try finding a spot but to no avail. After driving around for another 10 minutes, my boyfriend decided to go in and speak to hotel management. No managers made themselves available and staff seemed to not care, telling him they didn't own the parking lot and to figure it out. The hotel charges $10 for parking but we were forced to pay out of pocket for overnight parking. It's not much but the fact that the hotel and valet company didn't appear to communicate or coordinate very well was extremely frustrating.
When we paid to park further away from the hotel, I approached the desk and spoke to an employee and explained how long it took us to park, the inconvenience and frustration. As I'm speaking to him (calmly and respectfully) they guy throws his hands up like "what do you want me to do about it" ... He said they wouldn't charge us for parking. By the way, it's funny they can charge guests for parking when they don't own the lot...
It was almost 10pm before we could get back to our room thanks to the long lines at the hotels 2 only elevators.
We were both aggravated but relived to get to our room. We expected there to be some disturbances outside the room (drunk party guests and etc) but the guests in the room next to us we're HORRIBLE. About 4 or 5 women were in a heated argument, cursing, throwing things, at one point it sounded like a fight even took place. This went on until 2 am. And the lovely ladies resumed their fight early the next day around 8:30 am. We never bothered to call the front desk, anticipating we would be met with the same disregard and disrespect from earlier in the night.
At one point I considered the hotel for a possible wedding venue in the future. After this, there's no way. We couldn't wait to leave and we won't be back.
January 2, 2014
Rated 5 out of 5 by distad One of the coolest Alofts
This hotel is so cool from the lobby to the room. I can't say enough about this hotel and how un-like any other hotel (style wise).
The location is OK, you have to walk a few blocks to Main Street to hit some good places to eat and go out. Parking is plentiful.
The WiFi was out and the TV had issues with channels so that was really annoying.
July 12, 2012
Rated 5 out of 5 by Gcruz1 A for absolute perfection!
My fiance and I have stayed at the downtown Dallas A LOFT roughly 8 times over the course of the last year. It is our favorite daycation and concert spot stop being just an hour away from home. We are always greeted with a warm smile and sometimes a hand shake at the ALOHA desk. The staff at the A LOFT is top notch; true professionals in their field. You cant go wrong with any room in the house although we prefer the ULTRA SAVVY suites just for the extra room and great view of the park across the street. The XYZ bar is a great place to unwind after a dinner or night on the town. Dont forget to check out the pool area as well. Even if you visit in the winter its a nice place to curl up wtih a loved one. We loved the A LOFT and starwood so much we are getting married at their westin la cantera next year and then honeymooning at the new costa rica property What are you waiting for, get on down to TX and visit the Dallas A LOFT...you wont be dissapointed!!
October 24, 2011
Rated 3 out of 5 by Dokester Meh!
The desk clerk, upon learning that this SPG Platinum member had never even set foot in an Aloft, said "Well, this is our flagship. We're going to blow you away." The upgrade to a suite, which really isn't a suite like other hotels, ultimately failed when the engineer couldn't get the A/C to work.
Just as well, since the drapes didn't fully close anyway. After 45 minutes, they put me in another room. While waiting in the hallway, I drew designs in the dust on the "cool" box designs used as hall dividers. New room, now not a suite: The A/C actually did work, but...The drapes didn't fully close. There was no light near the sofa to read a book. No glazing on the windows to shield outside traffic and sirens, even from the 7th floor. Doors so thin and uninsulated that I heard all my neighbors arrive and leave -- and all their chatter. And the shower door leaked and flooded the entire bathroom area. I was not blown away. Or more accurately, I was blown completely away...far away. All the attempts at being chic and cool were lost on me.
August 8, 2013
Rated 5 out of 5 by Runnergirl51 Great fit
My husband and I stayed at this hotel and loved the laid back easy feeling. There is no valet and no stuffy staff members. Parking was very easy and we could get to our vehicle anytime without having to tip or pay a valet. The studio rooms were so quaint and fun. We will be coming back to Aloft.
March 26, 2013
Rated 5 out of 5 by evoklarry This place is AWESOME
we thought we were compromising with their competitive rate, but we liked this hotel better than any other we looked at or have stayed at in Dallas under $300/night. The rooms are huge; the decore is funky; free wifi; great staff; easy parking; near everything; soap smelled great - AWESOME PLACE
July 31, 2012
Rated 5 out of 5 by Hoteljunkie Fun hotel
This is my third time at aloft Dallas and it is definitely one of my favorite alofts. The building has a charm to it, and the front desk service is awesome. I do wish they had some better parking options but I have to keep in mind that it is in the heart of downtown.
The suites are extra cool!
July 1, 2012
Rated 5 out of 5 by ccoletta Staff is terrific
Love the Aloft product and this location especially. The lobby is friendly and lively and the staff couldn't be more accommodating. Work-out facility is well equipped and in great working condition. Would like more light in the living room, but overall, great job, Aloft.
February 14, 2013
Rated 2 out of 5 by TravelAtty Great features, but lacking
Staff was helpful and environment unique. BUT: no hot water, no wireless internet connection in room, and no hairdryer (although one was promptly brought up when I called to ask for one). This was a one time stay for me, even though I enjoyed the "feel" of the property.
January 20, 2012
Rated 5 out of 5 by Jim38 Trendy hotel in excellent location
We've stayed in the Aloft Downtown Dallas several times with friends, as a couple, & as a family now and it has always exceeded our expectations. The rooms are very large, clean, & modernly decorated. We love the Aloft as does our four year old daughter now.
June 25, 2012
Rated 2 out of 5 by Mark32 This hotel needs a lot of work
Staff was only semi friendly and fairly passive towards their job. Shower in room was unsightly with moldy and missing caulk and grout.
Heater did not work well and the vent rattled when heat was on, making it hard to sleep.
Was not told that there was a large party of about 200 young men on saturday night. Music very loud again making it hard to sleep. Overall this hotel has minimal services and average standards.
December 17, 2013
Rated 5 out of 5 by KC62 First but not last
I will definitely be choosing Aloft again. Wonderful, helpful staff and great accomodations. The only thing I could even think to improve on...the water in the shower did not get hot enough!
March 14, 2013
Rated 5 out of 5 by Louise13 Aloft Review
The staff was very nice they made my friends and I very happy! The bartender makes great drinks!!!!! The room was beautiful, and large!!!! Very big to be the standard room!!!!
May 13, 2013
Rated 5 out of 5 by BigGuy45 Staff is fantastic
Great bargain for the price. Rooms, services, facilities are top notch. I have a team of people staying here requently and they all love it.
July 25, 2012
Rated 5 out of 5 by BrandonGLundberg Teddy is Terrific!
I walked into The Aloft Downtown Dallas hotel only a couple of months ago as a Preferred Starwod Member with little intention of making any attempt to progress in the starpoints program until Teddy. He was welcoming from the very moment I walked in the door. The entire staff at this location has been nothing but oustanding as well. The rooms are always immaculant and The staffmember checking me in always makes an effort to make my stay almost seem like a different hotel by reccomending specific room series and filling me in on the latest events planned at their location. After only three months in the program I am about to be a Platinum member.
October 28, 2012