Rated 5 out of 5 by LawTraveler Summer Weekend in Lexington
This was one tremendous stay. First of all, I got to go SPG Keyless! My phone opened the door! And, given that I had gone keyless, my check in was just to announce myself! The saltwater pool was beautiful and it was tremendous to play pool! The room was hip but functional, I really liked the layout and was able to find everything that I needed, had a very comfortable bed, and a great air conditioner. Compliments to all the staff too, especially Jessica. I also Breakfast at Refuel (and had a nice variety) and especially enjoyed the XYZ Bar, I was pleasantly surprised to see that it was a real pub menu with larger plates! The Hotel was also quite convenient to Route 128 and to Lexington and Concord-I was productive and relaxed! Most of all, my fellow guests were an interested and interesting bunch and I was able to share all my random Boston knowledge with them freely! I would absolutely recommend this hotel and hope to return for future Boston runs.
August 16, 2015
Rated 4 out of 5 by IndyDave Alot Lexington
Nice, clean hotel. My only complaint is the poor Wi-Fi
July 28, 2015
Rated 3 out of 5 by Ben2012 fun and convenient
Aloft properties always have a fun and cool vibe. I especially like loft style rooms and the location (up on a hill) gives you a great escape from the roads and highways.
The Minute man trail is a another great addition to the experience.
July 7, 2015
Rated 4 out of 5 by judypg different room design
We stayed at this hotel for a family wedding close by. Overall the staff was very friendly and helpful. The workout room had up to date equipment and although we didn't use the pool, a cousin said it was salt water and he couldn't get enough time in there.
What was interesting and had its pros and cons was the room design. With very simple lines, it had clever place to store the iron and ironing board, the shower felt like we were in a rain forest with easy temp regulation. What we didn't appreciate is there was not a single drawer to put away our clothes so we were forced to live out of our suitcase. Also there was no bar or hooks to put used towels by the sink or shower.
When I checked the website when I booked this hotel, I found some great specials which saved us almost $100 for more than 1 night. These are not mentioned when you call to make a reservation. Check it out.
June 29, 2015
Rated 2 out of 5 by Traveler355 Good staff, poor amenities
In room WiFi didn't work. I was given a number to call for technical support and discovered the phone did not work. Staff was unable to replace phone so we had no phone service, including no ability to reach front desk. Sheets were not clean on arrival. Having said that, the front desk staff was very friendly and tried to be helpful and responsive.
June 24, 2015
Rated 2 out of 5 by Dotsee housekeeping staff was disappointing
As per your hotel instructions, I indicated daily, using the card provided in the room, that I wished for my soiled linens to be changed. Day after day, the bed was made, but the linens were never changed. So, the same stain I noticed the first day remained there until the time of my checkout. Moreover, the floor was not vaccumed, so the powder spill on the floor remained there after my room had supposedly been "cleaned." At check-out, I did report my concerns to the attendant at the front desk, who was very kind and appologetic; she assured me that she would ensure the senior staff was notified.
June 13, 2015
Rated 4 out of 5 by WineAdvisoryGroup Basic Hotel with some Style
The hotel is ok. Good location and price considering the area. The place has a cold feeling that reminds me a little of the dorms I remember in college. That said, you do get some of the W style, minimalistic. Rooms are very basic but fine. Employees are friendly and aim to please. Good parking.
April 2, 2015
Rated 3 out of 5 by WITraveler Disappointing
The hotel room is not comfortable. Beds are very hard and room is hard to warm. Worst part - COLD showers in the morning!!! Construction going on in the hallway was very disruptive during the day. Dinner menu was very limited, even for "light fare."
March 31, 2015