Rated 2 out of 5 by Gayle Form should follow Function
In an attempt to be trendy, this hotel proves that some of the older designs work better. The lighting in the room is problematic if one person wants to use the bathroom during the night as the whole room will become illuminated. The sink is pretty to look at but difficult to use. There are no hand towels by the sink. The towel hook in the shower room is over the light switch so the light switch is covered when a towel is placed there. I could name more similar issues but will mention just one more thing: the trendy little tables downstairs are shaped in a way that makes them unstable. The slightest touch to one side almost sent my coffee all over my lap. The bases do not adequately support the table.
It makes me wonder who designed this hotel? There is an attempt to be energy efficient but it comes off as laughable when there are reserved spots near the door for hybrid cars and yet the breakfast is all paper and plastic stuff. It is as if the hotel is trying to make a statement but it is just for show and no real substance.
June 10, 2013
Rated 5 out of 5 by Hundl007 Great Staff
Staff was very friendly and helpful. If we ever needed anything (including an emergency dry cleaning service) they would jump to help. Highly recommend staying here.
May 29, 2012
Rated 5 out of 5 by MiaDavid4 I. Sanchez
Convenience, Personnel touch
May 20, 2013
Rated 5 out of 5 by JohnCocaCola Snowstorm and Service above and beyond !
I always stay at Aloft and is my number one choice in Birimngham. However, Elaine ,GM, and her team went above and beyond in caring for the guests during the recent snowstorm. I can't say enough about how they selflessly took care of all guests in spite of being apart from their own families. They are the best!
January 31, 2014
Rated 2 out of 5 by NewYorkCityboy Absolutely no amenities.
1. Very limited closet space and no drawers whatsoever in any of the rooms. I don't know how 2 adults could share the meager storage space in these rooms. You must learn how to live out of your suitcase.
2. Lighting is not very good.
A. Vanity lighting over sink is directly overhead.Whatever happened to lights in front of you, to both sides, for even lighting?
B. Ambient soft lighting switch is on the far side of the room so you must walk all the way around the bed every time you want to flip the switch.
C. Lighting in the toilet/shower area is dim. While standing at the toilet, you create your own shadow interfering with visibility.
3. No room service.
4. Plastic cups and pencils in room instead of real glassware and pens.
5. A. Bad remote control for TV. I had to request a new one.
B. TV is very slow to respond to channel changes.
C. Adult entertainment channels are geared ONLY for the straight audience. You are totally out of luck if you are a gay man.
6. Shower was difficult to adjust. Either you like your shower very hot or very cold. Somewhere in the middle range it seemed that only the hot water was on. With a small adjustment, the cold came RUSHING OUT.
7. Noisy. I had the first room on the second floor. Noise from the conference room parties and the lounge below were so noticeable that I had to close the hallway door for a bit of silence.
8. No one at front desk to greet me when I arrived. Granted, it was late in the evening, but how can the front desk be left unattended?.
9. Housekeeping. I asked for some extra towels to get through the week since I opted for the green service. Before I even got to use them, they were removed the next day.
This is a bare bones hotel pretending to be a slick New York style loft hotel. I am from NY and believe me it is none of that. Whoever designed the hotel and it's facilities, clearly has NEVER STAYED HERE!
I stay here because my company arranges the booking. It is not my choice. I am working on getting them to change my accommodations.
This hotel may be fine for single day stays, but I was there for a full week. I have stayed here before and it has always disappointed. If you are a seasoned traveler and are use to good hotel amenities, this is NOT the place for you. I do not recommend this hotel while staying in Birmingham.
June 9, 2013
Rated 2 out of 5 by Samford2013 Samford parent
This hotel is in a good location. The common areas were dirty and the staff in the xyz or whatever where you can buy sundries rude. The rooms are not comfortable at all. Hard beds, loud air conditioner, bad lighting, the switch for the over the bed lights are only on one side and on the same switch. Who came up with that? There is one desk chair and that is it. I couldn't find one piece of paper or any information on the hotel in the room. The front desk was fine but not really pleasant. I think they missed the mark on chic and stylish. It's more like cheap and uncomfortable. Not to mention overpriced. I would not recommend
February 16, 2013
Rated 2 out of 5 by AnnaAnn Not For Me
This was my first time staying at Aloft and will be my last. The industrial look is not my style at all, so I never felt at ease in the hotel. The room was uncomfortably small with nowhere to sit other than the bed. And...the hardest bed I've ever slept on in my life. Felt like sleeping on a rock.
January 27, 2014
Rated 2 out of 5 by sk12 Not accomadating
I travel quite a bit for my job. This particular stay was quite unpleasant as I was put next to the elevator. The elevator itself was so loud and I was very sick that night. When I called to finally ask for some ear plugs or something to help, I was told the hotel did not have any ear plugs and that was all they could do. No offer to switch rooms. I was very sick all night and did not get much sleep for an early morning conference. This is a dissapointment as I know that the hotel is suppose to have high standards but even when I check out and said I had a terrible stay, the person working the front desk just said sorry.
January 27, 2013
Rated 5 out of 5 by Jeduncan22 Excellent Accommodations!!
I've stayed at the Aloft in SOHO (Birmingham) 2 nights this week. The staff is extremely friendly, quick, and efficient! I enjoyed a cocktail at the WXYZ Bar where Lauren took excellent care of me.. For dinner I walked through the hotel to Michaels, where I had an excellent steak dinner. Having the bar and restaurant right there in the hotel lobby made things very convenient, and I did not have to bother getting out and searching for a place to eat!
The room was very nice and modern, and one of the cleanest I've seen in a while! I definitely recommend this hotel to anyone looking for somewhere to stay in Birmingham. Homewood is beautiful - there are tons of boutique style shops within waking distance of the hotel. It is also conveniently located to several major areas of the city, and just a hick trip to downtown, and 2 different malls!!
January 11, 2014
Rated 5 out of 5 by Buster103 The Staff is Great
Out of their way to help and guide thorough going to meetings all the way to offer dinner suggestions
January 23, 2014
Rated 5 out of 5 by HSK73 Great place to stay!
The staff is friendly and always willing to help. The room is clean and the bed is comfortable. When we are in Birmingham, we always try to stay here.
January 21, 2014
Rated 5 out of 5 by BourbonStreetBoy Great experience
Great experience staying here. The staff was very courteous and very helpful. The room was neat and different. Parking was most convenient and included.
January 20, 2014
Rated 2 out of 5 by Dee2014 Great look, not very comfortable
The hotel has a very modern look and feel to it. Unfortunately, the bed was very uncomfortable to sleep in. I won't be returning to this hotel.
January 16, 2014
Rated 2 out of 5 by newcher1 Disappointing Room to say the least
While Amanda (the front desk person) and Ray (the service guy) were wonderfully attentive, the room and general condition of the facility was disappointing. In the advertising, it states to "leave your charging devices at home...they have a central station that would charge every type of electronic device". When we got in the room, it turned out that it was a unit that your chargers plugged in. Good thing we actually did bring ONE charger. The walls in the 5th floor hallway were scratched all along where the people had run their luggage and needed repair. Our room had both the safe & coffee pot broken and needed repair. The room had a view of the police station/jail. No I will not be staying there again.
March 20, 2013
Rated 3 out of 5 by TimW2 Alright experience in Birmingham
Fairly decent stay with only a few complaints:
-Refrigerator didn't work and it took an entire day to get it fixed, which caused some of our food to go bad
-Didn't enjoy having my three nights on three separate reservations, which meant every morning we got an early morning knock on the door asking when we'd check out and we had to reactivate our keys every day
-I've received no less than 10 emails in the week since my stay (and three emails in the days leading up to my stay) asking me for surveys, special deals, and other items. Email overload is not something I was expecting.
September 26, 2012
Rated 3 out of 5 by Mrsmac1992 Ok, but not great
I stayed in an Aloft in Richmond, Va back when it was new and it was clean and comfortable. This trip was to Birmingham, Al and I thought I would have the same experience, but the hotel there was not very clean. My room had stains all over the carpet, the bathroom was clean-ish, but not clean. I had dirt on the sink and the tile had some soap scum in the shower and there were water spots (pee???) near the toilet. I had to wipe off the television as the cleaning staff had smeared it. I did use the work out facility and it was absent of towels and the lobby tables were filthy.
July 26, 2013
Rated 5 out of 5 by MargotF Great location for events in Birmingham
Stayed here for the weekend of the Compass Bowl game and it turned out to be the perfect spot for easily getting around to the various events. Enjoyed exploring the SOHO Square area as well...had a great lunch at Urban Cookhouse and enjoyed shopping at the upscale consignment shop. Staff couldn't have been nicer.
January 6, 2014
Rated 5 out of 5 by Hurricane What a pleasant surprise!
This hotel is a cut above, especially for the price. The staff was very attentive and knowledgeable and also very young. We loved the modern decor and cleanliness. We really enjoyed the bar as well as the other amenities. 5 Star stay for us, all the way!
April 10, 2012
Rated 5 out of 5 by Josh47 Best staff in the industry
Great hotel - clean rooms, nice area, good food!
BUT never have I been to a hotel with the service of this hotel.
I left my IPAD in my room and traveled home (Boston). Didnt realize until 2 days afterwards.
Called the hotel and to my HUGE surprise, they had my IPAD. WOW,
Then the staff worked with me promptly to ship it back to me in 1 day. 1 DAY! wow.
Thank you ALOFT Homewood. Best experience with a hotel in a long time.
December 19, 2013
Rated 5 out of 5 by Susan301 Great Stay!
I stayed in the Homewood location for 3 nights. I was attending a wedding in town. I grew up maybe 6 blocks from the hotel. It was great! The area was great! The staff very nice. We had one hick up with hot water on Saturday afternoon. The hotel was quick to make amends. Housekeeping could use a boost. They would forget to finish - left pillows out of the cases the first night and didn't replace coffee. I figured inexperience and it can be corrected. My pup loved it too. We were both comfortable and safe at any time of day we were coming and going. Will be back.
April 9, 2013
Rated 5 out of 5 by steve1623 This hotel had the features I like
The room was just the right size , the location was great, the staff helpful and the design of the room was different than most hotel rooms and very attractive.
April 29, 2013
Rated 5 out of 5 by Brock Best hotel in Birmingham
Stayed here a dozen times and always experienced attentive staff and clean rooms.
April 28, 2013
Rated 5 out of 5 by Maddox FAV Hotel
Our very favorite hotel in the area. It's an hour's drive outside of our final destination for visiting the area, and we're happy to drive it to get there. Staff is so welcoming to our little four-legged baby boy. Amenities are concentrated in all the right areas. LOVE the huge shower. Only one problem: TVs at the XYZ bar are too small to enjoy. And the 4 larger TVs on the opposite wall which would do well enough are put together as one screen and whatever you're watching is broken into 4 slices - really hate that effect - only good for music videos. During game season those TVs should be separated so they can be enjoyed. But that didn't ruin our stay, though - just meant we had to stay in our room to be able to enjoy watching football.
September 16, 2012
Rated 4 out of 5 by gup7 Overall Good - only a few downsides
Staff were very friendly and accomodating. This, plus the nice room, are the major upsides of the hotel. The bar and lounge are nice as well.
The biggest downside for me was that when I got on the elevator to go to my room around 11pm there was vomit all over the inside. I alerted the front desk. Unfortunately when I used the same elevator to come down the next morning it still smelled of vomit and you could see streaks on the hastily cleaned panels.
Other minor downside - no shuttle to or from the airport. Costs about $20 for a cab.
August 7, 2012
Rated 5 out of 5 by Caron60 Creative design features
Immediately we recognized a modern, fresh, colorfully creative atmosphere that was welcoming and alive. Check-in and out was flawless. We especially liked the option for no maid service in exchange for a $5 voucher to be redeemed for food or beverage items. The room layout was very cool with tons of electronic hookups. The only blip came at bedtime when the noise level in hallways and next door kept us awake for hours. A sound machine would be a welcome addition to this otherwise super chic accommodation.
September 30, 2013
Rated 3 out of 5 by NewYorkCityboy Worst experience in a long time.
Closet space and lack of drawers make it difficult to unpack anything. Lighting at wash basin is directly overhead, making for terrible utility. No room service at all. Parking was awful. Several nights of my 4 night stay, despite valet service, I had to drive around to find a place to park because no one was available in the front to take my car, so I moved on rather than blocking traffic behind me. I wound up parking several blocks away. Staff at desk were reluctant to offer anything but an apology for the dreadful parking situation until I persisted. I would probably stay some place else but, this is where my company books when I travel. Adult films in room cater only to straight clientele. If you are gay, you are out of luck for this kind of entertainment.
August 21, 2012
Rated 3 out of 5 by FamilyGirl Unique Accommodations
The hotel staff was VERY friendly and helpful. The rooms were clean and well planned for the space, but a little too small for my comfort. The main problem I had and the reason I will probably not stay again is the bed. It really rated up there with one of the most uncomfortable beds I had ever tried to sleep on. It was VERY hard and the pillows were most uncomfortable too.
November 30, 2013
Rated 3 out of 5 by Bterry Please clean the floors
We have stayed at Aloft many times and we have always been pleased, however, the cleanliness was lacking during our previous stay. The floors eveywhere, hallways, elevators, etc., were dirty and looked as though they had not been vacuumed for days. We had glasses outside our door when we checked in that remained camped outside our door until we departed the next morning. Aloft is a good hotel but attention to detail needs to be worked on. Beds were comfortable. Also only two or 3 HD channels available.
February 25, 2013
Rated 1 out of 5 by Rid59 Room not available
I checked into hotel at 3:00. The room wasn't ready. I indicated that I had a 4:00 meeting and needed to get into a room to change and get ready. I didn't get into my room until 3:40. Turns out the delay was associated with a gift basket being transferred into my room.
Was not happy at all. Was very late to meeting due to a transfer of my gift basket . I understand when a room isn't ready, but this reason was unacceptable. Have stayed at this hotel in the past and never had a similar issue
August 8, 2013
Rated 4 out of 5 by FKO70 Great location but a few problems
Room was nice but top sheet was on top of comforter which made me wonder if comforter is washed after each guest?? Our hot water was off each day and I had to call and tell them and in about 10 minutes, we would have hot water. Our coffee pot filled the cup about 1/3 full and then the rest ran out from somewhere onto the tray. I Love the location of the hotel and its convenience to so many things.
November 11, 2013