Rated 5 out of 5 by Kat11 Convenient and Comfortable
Accommodating and friendly staff
June 30, 2014
Rated 3 out of 5 by DIP58 Great location!
Aloft offers a comfortable stay in a beautifully placed hotel location near the water and convention centre.
June 26, 2014
Rated 5 out of 5 by Kathy2326 loved my stay
the hotel exceeded my expectations, loved the stay and will be back!
June 25, 2014
Rated 5 out of 5 by LuckyLou52 Great Experience
This hotel was really focused on customer service. I was greeted promptly upon check. The bar tender was friendly and knowledgeable about drinks.
June 24, 2014
Rated 5 out of 5 by Karma1207 Beautiful hotel!
We were impressed with the clean lines and décor of the hotel. The location allowed us to walk to the Capital Wheel, the shopping and restaurants. The glass enclosed shower was huge, nice not getting tangled in a moldy shower curtain!
June 23, 2014
Rated 5 out of 5 by gbgg My stay was great.
Every aspect of my stay was comfortable.
June 24, 2014
Rated 2 out of 5 by alofnot Room was disappointing,
We were very disappointed with the room overall. The Heating/AC unit was very loud when running, and no way to leave the fan running to drown out the outside noise of other rooms. The bed was ok except for the fact the bedsheets would not stay in place, so we were sleeping on the matress. There were no luggage carts available on check-in, and it didn't seem they were busy. Had to park in seperate garage and make two trips to get luggage into room., luckly it wasn't raining or it would have gotten wet.
June 16, 2014
Rated 2 out of 5 by ZMan8 Expensive Hotel
Very expensive hotel for not a lot of value. The hotel is very modern and looks nice; but the nightly rate is VERY expensive. I went down to have a drink in their well decorated bar. No food in the bar and drinks were incredibly expensive.
June 19, 2014
Rated 5 out of 5 by Clare19 Excellent service, amenities and location
Instant gratification was my experience at the Aloft. I was greeted by very friendly staff that continued to make me feel comfortable, and at home during my stay. The hotel amenities are excellent, from the comfort of your room to the great view, is all enough to keep you in. However, if going out is on your agenda, then you can't beat the location of the Aloft; it's in the center of all the fun at the Harbor. I recommend this hotel to anyone coming to the Harbor or nearby area!
June 15, 2014
Rated 5 out of 5 by Allison4567 Great hotel and Excellent Location
The Aloft National Harbor is in the best location outside Washington, DC. It has a Megatron TV across the street with free movies and people exercise on TV. The nearby restaurants are fabulous and within walking distance. There is a free shuttle to the Metro Station to get around the D.C. area. The area is safe and parking has a nominal fee and is in a garage. The rooms have beautiful views of the harbor and Ferris wheel. The hotel has a nice indoor pool and a pool table. Very pet friendly hotel!
June 14, 2014
Rated 4 out of 5 by MsBad TheLocation of teh Hotel is amazing. our stay was very good.
our stay was Great. We will be back
June 17, 2014
Rated 5 out of 5 by steve1742 excellent experience
the hotel was well located, convenient, clean, comfortable and was perfect for our visit to national harbor. the room had an EXCELLENT view of the water and ferris wheel, with plenty of room and a balcony.
June 15, 2014
Rated 4 out of 5 by Teavelforfun First time at aloft
Check in was poor (not recognised as a spg gold, not given info about breakfast despite having the breakfast package) but otherwise the stay was great. The bed was fantastic, had the best sleep in a while. Hotel is pet friendly so family dog was able to join us. Love the bliss products. Nate the bartender was very nice.
June 12, 2014
Rated 5 out of 5 by George54 A good value
This was my second stay at this hotel. I stayed 3 nights and had no issues with my check-in or with any of the facilities. Everything worked well. The room was quiet and comfortable. The staff were friendly and courteous. Pricing was very competitive. I will definitely stay there again.
June 8, 2014
Rated 5 out of 5 by felicitiy2u Awesome Experience
I've never stayed at a hotel that meet every one of my expectations. From making sure my discount was applied correctly. The service was great. I was meet with a great smile. All the amenities were explained to me in great detail. I love the entire atmosphere of the hotel and room. It wasn't teh 5 star $1000 a nite experience but I loved every bit of it. The staff the setting, the decor was exactly what I needed. I would highly recommend the hotel and I will go back. Even like the fact that I could just hang out in the lounge area with a bar right at my fingertips and not have to go anywhere if I didnt want.
January 11, 2012
Rated 5 out of 5 by vballmom Awesome stay! Staff is amazing!
We stayed 3 nights with my daughter's volleyball team and parents and had a great experience. Rooms are clean, roomy, kind of hip and different from the usual stale hotel room layout. The rooftop patio area was a great gathering space for our entire bunch. The re:fuel area was very convenient, reasonably priced and the green program was awesome! But the staff really made the trip! Marvin at the front desk was so friendly and helpful! Made us feel like the most important guests ever to visit National Harbor!
April 22, 2014
Rated 5 out of 5 by FamilyFunBusinessTrip Contemporary, Fun & Definitely Family Friendly
I loved this hotel. We visited the National Harbor twice within a one week period. First we stayed at the Westin and then we stayed at the Aloft. The Aloft was just so wonderful and fun. The staff was exceptional, helpful in planning sightseeing and in mapping out the best public transportation routes. They went out of their way to accommodate us - even locating a left being stuffed animal hours after check out.I loved the re-fuel snack and breakfast area - convenient and healthy choices and great tasting as well. Plus free coffee until 10am.
May 24, 2014
Rated 5 out of 5 by BradNYC35 Great Stay, Coming Again for SURE!
Good stay. Thanks! Enjoyed the area food and attraction, hotel staff was very nice.
May 30, 2014
Rated 5 out of 5 by NeNe Great Experience
I stayed in this hotel 2 years ago and was looking forward to staying in it again. The staff was very friendly and helpful. I ended up traveling alone instead of with a friend, and when I checked in, the front desk employee asked me if I wanted to upgrade to a room with a view of the harbor, because one was available. I did and the view was fabulous. The hotel is in a great location, and I look forward staying there in the future.
April 2, 2012
Rated 3 out of 5 by Latoya504 Great Location/horrible experience with staff
I'm a frequent traveler and had just left the National Harbor area two weeks prior to staying at the Aloft National Harbor. The staff was very rude and not willing to assist at all. The parking was not convenient and the room was not what I expected. I called the front desk for directions and was insulted and left on hold for 10 minutes. I finally gave up and received information and assistance from another surrounding hotel (where I stayed two weeks prior on a business trip). I plan on visiting the National Harbor again because the location is amazing and the surrounding stores and restaturants are excellent. I will not stay at the Aloft again. So Disappointed!!
September 5, 2012
Rated 5 out of 5 by Chris2435 Nice Suite
Made reservations for my son to stay after graduation in one of the suites. The suite was very spacious. It was on the corner overlooking the main street of the harbor with balcony and king size bed. You could see the nightlife waterfront and new Ferris wheel. I would recommend this hotel.
May 22, 2014
Rated 5 out of 5 by Beth This hotel met all my expectations
I attended Delta Days at the Nation's Capitol and reserved a room at the Aloft. The price of the room was very reasonable and had great amenities such as free internet, free bottled water, a refrigerator, oversized shower with luxurious body wash and shampoo, and what a beautiful view!! The bed was very confortable and everything that I needed was in the room. I was so busy that I didn't get to enjoy breakfast, the exercise room, pool or bar. Finally, while waiting on my ride, did I get to relax in the lounge area. I can't wait to come back in the Spring to enjoy the outdoor areas.
February 10, 2012
Rated 5 out of 5 by rickyp8 Pleasant Stay at Aloft
April 26, 2014 was my second stay at Aloft. Again, I enjoyed the modern look and feel of this hotel. Customer service was excellent. The reservation desk staff were professional and courteous, especially Marvin. Want of my pet peeves is not receiving quality customer service. I expect, as I believe all Aloft customers, to have my needs attended in a reasonable amount of time. I am pleased to say, Marvin succeeded in meeting my wife’s and my needs during the check-in process and thereafter.
May 12, 2014
Rated 5 out of 5 by SunshineNC Great hotel in a great location
We had a really nice stay. Marvin checked us in and was very helpful throughout our stay. Loved our room- it had a terrific view of the harbor. The room is clean and comfortable, in room internet reliable and fast. Great location to get out and take a walk along the harbor. Easy access to lots of decent restaurants. The outdoor second floor balcony off the bar is perfect for relaxing and enjoying all the activity of the area.
May 14, 2014
Rated 5 out of 5 by Libb The view was fabulous
One huge problem. The people staying in the room next to us from 12:00 to 3:00 AM were havcing a party and kept us up all night. They were talking loudly, high pitched voices and were probably drinking and didn't think about the other people in the adjoining room. I was going to call the front desk, but didnt' want the people knowing who made the call. My daughter and I were up most of the night. This was not the fault of the hotel,, but due to the people in the nextt room. Next time I stay there I will ask for a room that has an elderly couple staying next door.
December 4, 2012
Rated 2 out of 5 by Auditor57 Disappointed
This was my first stay at an Aloft hotel and probably my last. The room was very small, too small actually. The carpet and chair both had stains. The water pressure in the shower was too low. A guest had to use two elevators to reach their room from the street level. The staff at check in totally disregarded the requests of our group to have rooms on the same floor.
On the bright side, the bed was fairly comfortable. The air conditioner worked well and was quiet. The location of the hotel was good also.
But the overall experience was very disappointing.
November 21, 2012
Rated 5 out of 5 by dixon3603 Great hotel
Not my first time at this hotel and it was as great this time as it was my first time. I love the spaciousness of the rooms.
May 17, 2014
Rated 2 out of 5 by MICHELLE1966 MY STAY WAS LESS THAN NICE
THE STAFF WAS RUDE AND THE ENVIROMENT WAS LOUD AND UNCOMFORTABLE. IT WAS NOTHING LIKE MY FIRST EXPERIANCE IN BALTIMORE MD.
May 17, 2014
Rated 5 out of 5 by GoodOleCarl Great facility and staff
Nicely done. Thank you. Nicely done. Thank you.
May 17, 2014
Rated 5 out of 5 by fanofspg Great Hotel. Friendly Staff. Slept like a baby!
I checked in early at about 9 am and no rooms were available so about 11 am while at the conference I received a personal phone call that my room was ready and my bags were stored for safe-keeping. When I came back for lunch time I was blown away how amazing the room was. For checking in 6 hours early this hotel's staff went above and beyond!
Definitely ask for the river view if available. Made a "just-ok" morning really great!
The lounge area was very hip and very happening. If you're into modern, sleek, and younger professional crowd then this lounge would be a good fit. Pool table was a great addition!
I was exhausted from work so I did not get a chance to hit the fitness facility/pool but will definitely check it out next time I stay there!
December 12, 2011