Rated 3 out of 5 by Mcanivet Good value for money, but recurring issues
Platinum member, this time we were given an adjoining suite with a family/kids right next to us, when we are a couple, it's not very wise. No welcome letter this time... Also, once again the expenses could not be charged to my room (I must have spent thousands of dollars on F&B since I first came here, and couldn't get star points for that). Pool party is good although a lot a lot of males despite the "no male group" rule!
October 2, 2016
Rated 5 out of 5 by Sulaiman1980 Great Hotel
I always stay here. It is my second home to me however sometimes they come up with the weirdest rules. This time some drinks you need to get two vouchers for. They give you a voucher per stay and it expires on the same night so how can I collect two. The weird thing alcoholic beverages one voucher normal drinks with 2 which you can't really collect for it.
September 25, 2016
Rated 5 out of 5 by Gavihal A vision of W hotel
When you cannot find W hotel in abu dhabi..
Its a Nice cozy hotel for relax and get a beat.
Thanks for Sally FO for the room with preferences,and thanks to Omar for the service at twelve lounge..
September 24, 2016
Rated 5 out of 5 by Family82 This hotel is so comfortable
The rooms are wide , clean and comfortable
We enjed our stay
Staff members are friendly
September 16, 2016
Rated 5 out of 5 by Phil0320 Quick stay
The hotel and staff was great! Room service was awesome. The view was nice! The pool area was very attractive. I would recommend this to anyone! Wish I could have stayed longer, but will definitely be back soon!....T
September 15, 2016
Rated 4 out of 5 by MrAndMrsM Wonderful & Memorable Experience
Thank you Aloft for making our wedding celebration a wonderful and memorable experience. We booked our dinner at Dine Restaurant and you allowed us to use the platform area allowing for a more private and intimate gathering. Thank you to Mr. Yousef for personally approaching us and giving us a bottle of wine to grace the occasion. An exemplary service for guest to feel valued. Thank you to all the restaurant personnel for assisting our dinner, Mr. Vaiksah and Ms Mia from Dine (I hope I got the names correct). Kudos to the chefs who prepared sumptuous meals – we received nothing but positive feedback from our guests for the buffet dinner.
Lastly, we would like to acknowledge and give our heartfelt gratitude to Ms. Anecia, front desk officer who personally assisted us in choosing and booking our rooms during our check-in. I personally love her jolly personality that makes our first day cool and easy. We only informed her that our stay is related to our wedding and she went out on her way to immediately arranged our room for honeymoon setup (with wine, cake, card and towel art) even without us requesting it.
As a platinum member, I get a free room upgrade, complimentary buffet breakfast and in lieu of lounge we got drink vouchers you can use in the restaurant & cafe.
It was truly a delightful stay and we look forward to our next visit to the hotel. And we will surely and highly recommend Aloft to our friends and families. The value is great, the staff is very friendly and knowledgeable and the Dine Restaurant is superb! We also enjoyed playing billiards and foosball (table football) located near the front desk.
September 6, 2016
Rated 5 out of 5 by Dati Good Hospitality
Nice welcoming and easy chek in.. lovely atmosphere and feel comfortable.
September 4, 2016
Rated 5 out of 5 by Samvar Yet again a lovely stay
Check in was fantastic. Warm, courteous and friendly. Sally Well Done.
Room had a musty smell when we entered but HK fixed it as soon as we informed them.
Beds are amazing. Nicest sleep after a long time.
Service in the Pool area day after the pool party was slacking. 1 Gentleman wearing white sunglasses at the pool area did not care, . Sonchoy was great tho, he made amazing strawberry mojito, best we have ever had.
Thank You for a lovely stay yet again.
August 21, 2016