Rated 5 out of 5 by Goblue912 Great Ashville Location
This place was GREAT!! Fabulous location, cool ambiance, clean, clean, clean, & good price point!! I want to try other Aloft hotels for sure. Thanks!!
July 25, 2013
Rated 5 out of 5 by jilandre Asheville in the Spring
First time stay at Aloft in Asheville. We were thoroughly impressed by this new hotel in town. The staff were wonderful. The facilities were outstanding. The location was perfect. Overall a terrific stay in all regards,
April 15, 2013
Rated 5 out of 5 by UNC67 Great location; friendly staff
This hotel had been recommended by some friends, and we certainly found out why: convenient downtown location, cool room, universally friendly staff, and good breakfast. We would stay there again in a heartbeat.
May 18, 2013
Rated 5 out of 5 by edge924 great hotel, great location
Very great location in downtown Asheville with well designed interior lobby and guest rooms.
Susan at the front desk was incredibly friendly and helpful.
Overall this is a great hotel and I would return.
June 3, 2013
Rated 5 out of 5 by benk Overall great experience
This is my first time staying in an Aloft hotel. I found the atmosphere to be fun and inviting and the staff to be very friendly. My room was great and the beds were very comfortable. I would definitely stay here again.
March 25, 2013
Rated 5 out of 5 by Copyer747 Exceellent
Very youthful feeling and made me feel younger. Excellent atmosphere in a great city.
August 13, 2013
Rated 4 out of 5 by Rabbit Front Desk Staff Needs Training
Stayed one night to be in downtown Asheville. Excellent location and reasonable $5 day parking in connected ramp. Arrived mid day to desk on street level. No one was at the desk and no instrucuctions or sign stating where staff was. Waited several minutes unitl other guests came by to say that there was a second desk up stairs and to not wait. They had. Simple sign would have been helpful! WXYZ bar was fun for happy hour. Location great and close to lots fo restruants, galleries, and other actiities. Asked desk staff for brunch thoughts. He laughed and said "Good Luck."They will all be full. Try the Waffle House out on highway" Went out on Biltmore Street and found several nice places for brunch with tables open...including the Blackbird located in the lower level of hotel! Front desk training would help. Our shower leaked in the corner near the toilet. Mechanical noice in heater was loud all night. All items which can be overcome. Overall this is a great place to stay downtown and has wonderful outdoor spaces which I think will be very nice once the warmer wether comes.
February 4, 2013
Rated 5 out of 5 by Sberryp The First of Many
This was the first time that we had ever stayed at an Aloft and we loved it! We usually stay at a Sheraton or a WESTIN but I have to say the Aloft is defiantly on the list from now on! Thanks for a wonderful stay!
December 29, 2012
Rated 5 out of 5 by pleaseremodel Great Visit
A fun atmosphere and a great staff. The staff at the aloft in Asheville was very helpful, responsive and knowledgeable. It was definitely my best experience at an Aloft. Also they have great cocktails at the bar.
December 19, 2012
Rated 5 out of 5 by RobNC Great Stay!
This is one of the top aloft properities that i have visited (and i have seen quite a few). The staff was outstanding and you cant beat the location for downtown Asheville. I will be back!
June 6, 2013
Rated 5 out of 5 by JoJoTravels Great Design for the Business Traveler
Rooms have closets that are designed to access luggage and hanging close quickly and still be adjacent to the mirror sink area.
The desk has great views out the window and many useful electrical plugs.
March 29, 2013
Rated 5 out of 5 by Charlotte Service was outstanding
Asked to switch rooms to higher floor after checking in. Staff was at our room in 10 minutes, switched us without having to go back to lobby. Great attitudes and really get the customer service thing!
March 4, 2013
Rated 4 out of 5 by SylvaniaSPG Very nice hotel
Beautiful hotel, nice location. 2nd floor check-in and parking were a bit confusing, especially as a late arriving guest. Rooms were great, bed so comfortable. Clean, sharp and definitely cool hotel.
December 30, 2012
Rated 4 out of 5 by RDtraveler Great hotel design
I always try t o stay at Aloft Hotels for their unique design and great locations.
August 5, 2013
Rated 5 out of 5 by rsdm Great customer service
I am so thankful that the front office manager was able to honor the starhot rate. It really meant a lot to me. Everything was delightful especially the attention from the staff. THANK YOU!
April 29, 2013
Rated 5 out of 5 by Chotann123 Hotel has great customer service. Great rooms
Hotel employees are helpful , friendly, great customer service. Can't wait for our next visit. Would never stay anywhere but the aloft hotel in downtown Asheville. Excellent general manager .
February 10, 2013
Rated 5 out of 5 by ptctravel ALoft in Asheville is Great
Really enjoyed our stay. Everyone who worked there was very nice and professional. Would stay there again. Breakfest menu is OK but since in middle of town you can go out if necessary.
March 12, 2013
Rated 5 out of 5 by Jackpot77 Great design and location.
The location,staff,service and cleanliness far met my expectations. Great hotel.
July 28, 2013
Rated 5 out of 5 by homey Egan Crane & Rigging Service
The Loft was a great motel, we came to Asheville for the BMW rally and stayed at the Loft per a friends recommendation. Would recommend it.
June 23, 2013
Rated 5 out of 5 Will never stay anywhere else in Asheville
The Aloft hotel is beautiful and comfortable with all you want and need. Perfect location and great staff (especially Alex)
July 1, 2013
Rated 5 out of 5 by scs44 Great features and location
My first time at an Aloft and it was very enjoyable! Hotel is modern and clean, room was nice, gym was good... and a great location right in downtown Asheville.
April 12, 2013
Rated 4 out of 5 by Lonn Good accomadations
Everything was up to par and the staff was very friendly and professional.
July 21, 2013
Rated 4 out of 5 by Sherry222 Great Location/Nice Rooms
This hotel is in an excellent location. We usually stay at another hotel but decided to try Aloft. We will stay here again on our next trip to Asheville.
April 17, 2013
Rated 4 out of 5 by stacywashere This hotel is convenient to all downtown activities
Enjoyed our stay at The Aloft. Very convenient to all downtown activities and wonderful roof top pool area.
July 1, 2013
Rated 4 out of 5 by Veee Great to stay with a dog
Excellent location in the heart of the bustling Asheville main street. Excellent place to bring our dog as part of a family getaway mini vacation.
May 6, 2013
Rated 5 out of 5 by ajax56 Great location
Hotel was close to Asheville downtown shopping and restaurants. Room was very comfortable.
July 7, 2013
Rated 3 out of 5 by KathyC Oh the bed
Bed was so hard my back hurt within a couple of hours.
Good - the location was great. The facility was new, beautiful, clean. The view was fabulous.
February 20, 2013
Rated 5 out of 5 by Verydissatisfiedin2012 Great location for downtown Asheville visit.
New Aloft hotel is a perfect fit. Walking distance to everything. I would recommend this hotel to all travelers. Great F&B service.
May 5, 2013
Rated 5 out of 5 by BLP3 Overnight Stay at Aloft Asheville
We enjoyed our stay overall. Very happy to see bulk soap & shampoo dispensers in shower! liked arty elevator floor and local artists showing in lobby. Good touches.
Three minor niggles: Person booking our room on the phone could have specified that we would have to pay for parking. That info was given to us only when we arrived. Not a lot of money $5, but a bit annoying to be informed after the fact. When I mentioned it, they removed parking charge from the bill. Righteous.
Only problem w/ troom was the light shined through the glass reveal from the shower/commode room into the bedroom. So if someone used bathroom late, they might disturb roommate. Suggest separate switch for shower light from light over commode.
When ordering from the bar a single shot of bourbon there were two charges, one for $3 and another $6, the inference in the language on the bill was that they poured more for the shot than they would have in a mixd drink that accounted for the $3 separate charge. We didn't dispote it but it seemed odd.
Otherwise we found everything clean, convenient to downtown, placed smelled good (honestly) . and would stay againannd recommend..
December 27, 2012
Rated 5 out of 5 by Bela First Timers
My friend and I decided to have a small adventure and visit a city we'd never seen before. Aloft was located essentially in the city's center, so we walked in to rent a room without having previously made a reservation. The desk clerk (Eric) was friendly, knowledgeable, and very professional. Not to mention, he was a wealth of Asheville fun facts, which we loved!
Only minutes after we entered our room, he called to ask if everything met our expectations. I don't know if this is hotel protocol or his initiative, but it is a great idea! We explored the city for a bit, and came back to the hotel bar. There were two lovely bar tenders working on a quiet Sunday night, and while they must have been eager to get home, they offered us amazing service with a smile. We were two of only 5 people in the bar, so they even met our needs for friendly conversation and witty banter.
All things considered, I would highly recommend Aloft to anyone and everyone. We had an amazing experience and all of the staff members we encountered were gracious and wonderful! What a treat this unplanned adventure turned out to be, thanks largely in part to Aloft and their fantastic customer service!
May 21, 2013