Rated 3.2 out of 5 by 64
Rated 4 out of 5 by nithinprakash An excellent place to stay.
Excellent place to relax. The staff are very polite but need more training. The staff where unable to recognize SPG benefits. The some rooms don't have HDMI cables installed and they have only one stand by cable. Overall my experience was very good and with training I am sure they will be upto expected Starwood mark.
April 6, 2015
Rated 4 out of 5 by GoodToStay89 Very good experience
* Very nicely maintained room. Clean , gives good sleep.
* Thanks for staff's kind attitude.
Following small things could be provided in room:
* Scissors could be provided in every room. Its tough to cut open tea and other sachets.
* Small bulb that burns all time could be included near plug. very difficult to spot plug in case of main being switched off (which happens often when the auto-switch on when card is kept does not work)
* Some washing liquid to wash tea cups. Tea cups are often seen wtih tough stains(sometimes even as we visit the room) and there's nothing to clean them.
March 23, 2015
Rated 5 out of 5 by ksudhakar85 This hotel has great features
This hotel has great features
March 19, 2015
Rated 3 out of 5 by GOODBYE1516 This hotel does not stand for 4 star
Cleanliness needs improvement. Bathing place and specifically hot & cold water mixing is not at all perfect.
Power failure and switching to generator should be automatic.
You could keep fresh boiled milk in the instead of milk powder.
February 24, 2015
Rated 1 out of 5 by Sham67 Very Bad experience
I being a SPG member i had booked the hotel for double occupancy but when i checked in they made me to wait for half hour later they say they are fully booked they can give me 2 individual beds i told them clearly i had booked for a king size bed not for two individual beds again i waited for 15 minutes and told them to cancel the booking later they came back and said the room is ready. The toilet was very badly maintained the shower was very badly maintained. Housekeeping staff was irresponsible they provided with only one dental kit when requested for another one had to wait for half hour. The staff says its 24 hours of food when you order t he food they say its available and later on they call you and say its not available and kitchen is closed this happened twice with us we stayed only for a night we experienced only the bad things.
January 9, 2015
Rated 2 out of 5 by Sam85 General cleanliness not up to standard.
Room was not very clean and smelt of urine. Staff could not organise a quick coffee at breakfast.
December 7, 2014
Rated 4 out of 5 by JCRN Design style
Breakfast time slot not convenient for business professionals.
November 29, 2014
Rated 4 out of 5 by ckvn Comfortable Stay
Barring bath room discomfort of shower not working properly everything is good.
November 16, 2014