Rated 5 out of 5 by Biz108 Friendly functional and hip place to stay
If you are looking for a well priced functional hotel, extra friendly staff with a hip atmosphere (who else has pop art reception area and a pool table next to their bar?) then i would highly recommend the Aloft San Jose. This hotel is now my regular place to stay in San Jose. I have stayed in nearly every hotel in San Jose and this is my pick. The staff cant do enough for you and speak multiple languages with ease. Management in this hotel is clearly different to other places and it shows in the attitude and happiness of the staff. They genuinely like working there and it shows. Extra thanks must go to Gina and Olger for making my stays so pleasant and for helping me find all the things i have asked for with a smile.
Rated 5 out of 5 by Jules13 Terry Review
My husband and I stayed at the Aloft for six weeks with our family pet while we looked for a house and awaited our furniture which was en route. The staff was kind and helpful in all aspects of our stay. They became our family and provided advice on many things such as medical care, hair care, and "how we do things in Costa Rica." We can't say enough nice things about this great hotel, the management and the staff. Our stay was awesome and we highly recommend it.
Rated 5 out of 5 by Lemb2000 The hotel was great and super modern
Very good my stay at the San Jose ALOFT, the attention in every moment
Rated 5 out of 5 by ovilomar Nice Hotel, I will stay again
This hotel was an excellent value. It's a 1.5 year old building. I highly recommend you include the breakfast. The staff was very friendly and the hotel in general very clean. It has a new gym with new machines, cold water, towels and TV. My room had all the amenities. Lots of restaurants nearby. It has a nice bar and great music.
Rated 5 out of 5 by Wiktoria84 Surprisingly nice
Safe vicinity (business part of the city), the minus though is the distance from the downtown, if you plan to do sightseeing (allow for at least 30 minutes taxi trip).
It is a new property so everything is fresh and clean.
Service was nice and prompt overall, unfortunately not very helpful with the off-the-beaten track advice. It would be better if they could provide both typical tourist information and local information to allow the travelers to choose (e.g. we wanted to travel to volcano Poas with buses, because it was more fun for us, but the front desk representative was able to help us only with providing overview of the organized tours, so we had to figure out everything on our own).
Rated 5 out of 5 by Boysfreedom Fantástic
Congratulations to the personnel
Beautiful hotel, confortable, modern design
Room and bed excellent
Rated 5 out of 5 by travelingben Amazing Staff, New and Good Value
I have stayed at this hotel probably about 10 times now, since before it even formally opened. Its the first Starwood property in San Jose, Costa Rica.
The hotel is great, its new, great casual atmosphere, tidy and clean, and well located for airport and coastal highway access. The rooms are typically Aloft, and are comfortable with great support for all your IT needs, lots of outlets, USB ports and more. The lobby bar is fantastic, great drinks, nibbles, and entertaining too.
The most outstanding thing about this hotel is the service, the team is incredible. They remember me each time, always recall my latest trips or how my work is going etc, they are so polite and yet casual. Nothing is too much trouble for this team, they make it fun to come back each time. From requests for extra pillows, the HDMI connector kit for connecting your laptop to the 42inch room TV, to making reservations at restaurants and more every time it is done with a smile. I cannot say enough about the team working there.
I'll be back in a couple weeks, and I am looking forward to it.
Rated 5 out of 5 by BenR A Welcome suprise
we arrived from the rainforest all dirty with backpacks in toe. The front desk staff, even the security guard outside welcomed us with a friendly greeting. the staff were fantastic. Benjamin and the other fellow working the desk were very helpful. they helped us with directions to a great restaurant, and the next day on check out allowed us a late check out so we could do some morning sightseeing in San Jose before our flight departed. The Bartender working the night we checked in was Fantastic. he made some fabulous martinis and entertained us with humorous magic tricks. After a week in a shack in the rainforest, we felt like Kings when we entered our room. The room was beautiful, and very well appointed with fridge and coffee maker, and complimentary bottled water. for a hotel that has only been open 5 weeks, I was impressed with how "Polished" all the staff were! Congratulations to them all on a job well done!