Rated 5 out of 5 by Tchrsnead727 This hotel was amazing!
We came to this hotel to celebrate our 9th Anniversary. We were skeptical at first, but upon our arrival we were floored! This hotel exceeded our expectations. We were greeted as soon as we walked in the door and until we left! This is our new hotel of choice! Thanks SPG and Aloft!!
July 7, 2014
Rated 1 out of 5 by CHOOSEANOTHERHOTEL Waste of SPG membership
The staff is rude and doesnt care if you are a platinum member or not. Asked for late check out, they said they put it on, instead had my room cleared out. In addition, asked for extra bottles of water told front desk that i'm a platinum member and since this hotel doesnt have a SPG lounge I should be able to get from the front desk. They refused and charged me $3/bottle. Asked what are my benefits of platinum and they looked blankly at me and said you get points. LOL next time skip this hotel and go to Sheraton airport or Elements airport.
July 2, 2014
Rated 5 out of 5 by Crina Wonderful stay
Reception people young, attentive, fast, both for check in and check out.
Room was nice, confortable, well maintained.
The food was good, nicely presented, handy.
Pool looked nice and the gym is well equipped and 24 hour (excellent)
The ambiance in the lobby was very nice (music was too loud but they were very willing to adjust - I recommend that it be kept as background music)
Computers available with internet and pretty good wifi in the rooms
July 3, 2014
Rated 1 out of 5 by Mico11 Unhappy
After checking in my wife and I went to sleep around 9:00 pm at around 11:00 pm the load noise started from the next room. I called the front desk and reported the noise. The gentleman said he would investigate. At 12:00 am the noise did not stop, so I called again. This time the same employee said no worries sir it should stop soon. Well at 1:30 in the morning it did not. I called again and again they said they would take care of. I had a wake up call of 4:45 am I left my cell number with front desk to have manager call me. I then called the hotel and asked for the manager which I was told she would call me back never happened
January 5, 2014
Rated 2 out of 5 by WorldSPGPlatinum Extremely disappointed...
Here's my experience after a week long business trip. No where to park as you pull into the hotel. Lobby is packed with loud music. Music is loud inside the room late into Midnight… Finally fall asleep late into the night and woken by construction noise at 7am (even on Saturday). I would not stay at this hotel again."read less
March 2, 2014
Rated 5 out of 5 by houston1980 Exceptional
We loved how clean the hotel was. Our room was so amazing clean, felt like home. This hotel sets the mood for a very relaxed stay with the colors and scenery and lights. I will be coming back. the front desk manager and house man (jorge) went out of their way to help us!
June 18, 2014
Rated 2 out of 5 by Jeremy1314 I don't sleep well in night clubs
I am generally a big fan of Aloft hotels. I stay at them frequently, including 9 days that have booked over the next month. I will continue to stay at them frequently. I will never stay at the Doral Aloft again. There were a few minor problems like having to have my bill corrected to reflect my platinum free breakfast and having to have some erroneous charges removed from the bar I never went to. Those things can happen anywhere. The major problem is that this hotel tries to be a nightclub, and worse, they pull it off. I had a second floor room and could not escape the pounding of my walls till midnight while the DJ played right below. A small problem when I am on vacation but a much bigger issue when I am there for business and have an early morning, Also, because of the nightclub draw, parking is atrocious. A problem when I have to drive around the lot and overflow for 20 minutes hoping to find a spot. I would actively recommend that this hotel be avoided, unless you want to sleep in a night club.
February 23, 2014
Rated 5 out of 5 by GladTrav116 A great choice in Doral
I happened to stay here overnight during a business trip. My first trip to an Aloft was great! Welcoming atmopshere, great lobby and bar, and a comfortable and very clean room. Modern design and quiet, even though near a major road. I did not have time to use the pool and the gym, but they looked well maintained and good for all ages.
June 25, 2014