Rated 4 out of 5 by Sophie81 Good staff, computer system needs help
Upon checkin, the front desk had problems with our credit card on file. The computer system would allow our card to check in, but it would not allow us to use the card for incidentals. This created a long back up at the front desk. We had a similar issue trying to check out.
September 3, 2016
Rated 5 out of 5 by kaytip This hotel was great!
We really enjoyed our time here. The pool was great we spent a lot of down time there, felt like in indoor pool but you had a great sky view. We had a great breakfast croissant sandwich. The room was cozy, liked the apple air play. Botler the robot concierge was a really fun element, we ordered a quark screw to the room. Washrooms were spacious and the shower had a very modern feel. Staff was pleasant. It was in quick walking distance to target very convenient. Overall had a fun, comfortable stay would recommend highly!
July 19, 2016
Rated 2 out of 5 by iliveatSPG Great location and features but unclean
The Aloft Cupertino has a ton of great features like free parking, Apple TV in room, fridge in room, and black out shades however both times I've stayed here the room cleanliness has been pretty bad. The first time I stayed here there was a moldy brown bag in the fridge which indicated whoever cleaned the room hadn't even looked inside the fridge, there was blue soap on the handle of the sink and to top it off there was a clump of curly hair in the shower drain. Maybe this is TMI but I was significantly grossed out but I wrote it off as maybe a one time mistake for the cleaning service. However the next time I stayed here while walking around on the carpet in my room my feet were continuously picking up crumbs from the floor, a sure sign that the room had not been vacuumed at all and by sheets had a mild yellow stain in the middle... yikes.
Overall I think this hotel has a great location and really unique amenities for an Aloft however I'd appreciate better attention to detail from the cleaning staff.
June 1, 2016
Rated 5 out of 5 by Ian1978 Nice Place
Hotel was very comfortable and conveniently located. Would stay here again in a heartbeat
February 9, 2016
Rated 4 out of 5 by Singfoo2 hotel staff named Alex and Terrsa were excellent!
Wonderful staff . Clean and quiet. Comfortable bed Good value in off season , otherwise very pricey.
January 3, 2016
Rated 5 out of 5 by maritimeseven Great location + a robot
I've stayed at Aloft Cupertino several times over the past two years. I always look forward to staying at this particular location. The proximity to Apple is what makes this so perfect. The rooms are always clean, the staff is always friendly and smart and of course... there's a little robot who will joyfully bring you a razor if you need one.
December 22, 2015
Rated 5 out of 5 by KayBee716 Aloft never lets me down!!
Once again, I had an excellent experience at an Aloft hotel. Although this was my first stay at this location, I received the same amazing service that I have come to expect from Aloft. Excellent room, staff, and food!
July 6, 2015
Rated 4 out of 5 by snuone Wonderful stay..
My stay at the Aloft Cupertino was amazing. Well appointed rooms and staff who were on point helped that. Always greeting me as I walked through the lobby, the staff was very friendly. As I was checking out, I asked for directions to the PCH and my friends and I were even offered bottled water to take with us. A lady brought in her dog to the lobby 1 afternoon and a staff member immediately went over to a storage area to give the dog a treat. Nice touch! Thanks for a relaxing stay.
June 10, 2015