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1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.2 out of 5 by 750 reviewers.
Rated 4 out of 5 by This hotel is near to KL centre station This hotel is near to KL centre station, Easy to go every where in KL by using the ERL, LRT, taxi and bus. Nearby got shopping mall. September 9, 2016
Rated 4 out of 5 by Good Location This hotel has good location and their front desk staff is friendly and efficient. The room is comfortable but quite dim at the desk area even with the lamp light on. Would be great to install more lights for brighter environment. Overall satisfied with the hotel and do recommend to most travellers esp with family for convenience, ie shopping, food and good transit hub in KL. August 31, 2016
Rated 1 out of 5 by Good hardware, Disappointing software Very Disappointing stay. Despite staying in Aloft KL Sentral for so many times over the past 2 years for work and leisure, The hotel still cannot get the simplest request right in my hotel folio correctly. Room away from elevator, away from train station. On 26th Aug upon checking in, the front office did not even make an effort of checking the remarks in my folio and gave me a room 2503 right next to a lift lobby.(This remark was indicated probably indicated a year ago when i was given a room right next to a lift lobby and requested to have it changed as i could not sleep.) When i saw the officer write 2503 on the card sleeve, I immediately stopped him and asked told him that i dont want a room next to the lift (because having staying in the hotel so many times, i remember 2503 is next to the lift) and i have to remind him to look at my folio once again to see the remarks, this is a small issue, what if the guest has allergy to feathers or items and the officer just dint pay attention to the remarks at all and gave the guest a room with feather pillows. Anyway, i reminded the front officer that the reason being is that the lift is very noisy and i cannot sleep so i asked for a quieter room. so he asked me if 1520 was ok.. i would have thought after telling him that i am a light sleeper and would want a quieter room, he would have arranged for me one, but no. 1520 is ok at night after 11pm (i check in close 10 pm that night) but when it comes to 5am in the morning, This room is facing the LRT tracks of the Sentral station and every 5 minutes there will be a train arriving at the station passing by the windows, audible on the 15th floor. I mean a hotel can have all the best hardware available. but if your software(people are not attentive to guest needs. it does not add value to your hotel at all and does not create experiences memorable) Also Being a SPG Gold member, i was not offered any upgrades, better rooms (infact my room was worse than ever). I am greatly disappointed with the experience received at Aloft KL Sentral. I am definately not going to stay here again if i want a good night sleep! August 29, 2016
Rated 4 out of 5 by Short stay but fun Great views. Can be a bit noisy in daytime as announcements from KLSentral waft up to your room. However, evenings were peaceful! Fab place if you like retro deco. About 3 min from KL Sentral. August 23, 2016
Rated 5 out of 5 by As good as always Aloft kl sentral has always been my top choice if I'm in kl. The staff in the nook restaurant are very responsive and serve with passion. Kudos to them! I will come back again next month.. Great hotel at a great rate with great staff! Special thanks to Melody from the front desk who was very friendly and helpful. Well done aloft! August 10, 2016
Rated 5 out of 5 by Great hotel Great ambiance, location and food. ALoft hotel give my family a great experince definitely we still stay in this hotel in future. Meet our expectation. Highly recommended. August 9, 2016
Rated 3 out of 5 by Worned Out I stayed in ALOFT (Kuala Lumpur) since it opened its door in Sentral. Over only a couple of years, the facilities are getting aged. Fortunately, the staff are still attentive even though they are quite busy. July 24, 2016
Rated 5 out of 5 by 2nd Visit I like this property so much due to the location that is just right outside KL Sentral and connecting to Nu Sentral Mall, where you can find almost everything that you need within your stay for business or leisure. Also the connecting to Monorail to the City is also one of the good advantage. July 10, 2016
  • 2016-09-23 T12:40:53.236-05:00
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