Rated 5 out of 5 by Malaysian Great Place
Most convenient place to stay. the shopping mall is just next door. Sentral Station is just across the road and KLIA express is literally a few meters away. Ambiance is great and staff are great too. Am staying there again. Nice infinity pool at the top !
July 1, 2014
Rated 5 out of 5 by Fit81 Friendly and energetic staff
I have constantly coming to stay at this hotel because of the location. Plus the friendliness of the staff is by far is the best compare to other hotels I have stayed in Kuala Lumpur. Thank you very much.
July 1, 2014
Rated 5 out of 5 by SKY67 Connectivity
This hotel has amazing connectivity. 30 min from KLIA by train. The train station is just 2 min walk away. You have the local LRT which is connected to the hotel which brings you to most parts of KL without having to worry of the traffic. The hotel is also connected to a large shopping centre with all the necessities you need. Also across the road from the shopping centre you have one of the best roti canai/prata you can get in KL.
The rooms are also clean and neat. Wifi is free. showers are strong. Bed is firm and sheets were clean.
July 6, 2014
Rated 5 out of 5 by Panglimasabah Friendly and Convenient
This is my fifth stay at Aloft.
Remain good quality and friendly ambience and staff. My family do love and enjoy the stay. Ease and connectivity via public to other places is so convenient.
Its just the Sahur food taste too strong..
Good job! Keep it up!
July 9, 2014
Rated 5 out of 5 by Phile Fantastic hotel
What an excellent hotel - very modern/chic, staff delightful, full of youthful exuberance, and the location only 30 sec walk across road to Central Station.As for the breakfast - delicious! And all this at a great rate. Please, please, please maintain these excellent standards and we shall return every time!
June 28, 2014
Rated 4 out of 5 by Patukis The Aloft Hotel can be referred to friends for them to stay
The hotel met my expectations in terms of facilities. I had a comfortable and secured feeling during my 3 night stay at the hotel.
I enjoyed the bar and pool of the hotel. The hotel staff especially at the lobby and bars are very courteous and helpful and quick in service.
I will have no problem recommending to other for them to stay when they visit KL.
July 8, 2014
Rated 3 out of 5 by Col84 Good facilities and chic design, but service not on par
Good facilities and chic design, however service not on par.
Encountered 2 incidents from housekeeping, i.e.:-
a) Did not pick up laundry in time, so received only a day later, although already put laundry in room since morning. Had to borrow shirt from taff
b) Threw away customer's belonging (Starbucks polysterene cup) when housekeeping. Although found later by Housekeeping, however cup could have been contaminated with other trash.
Hotel might want to train staff for communication skills. Usage of Manglish has resulted to make it sound quite rude and unfriendly. A local might be understanding, but not too sure about foreigners.
Treatment to a Platinum SPG guest. is mediocre. Had better treatment in other SPG.
Food for Sahur is quite salty.
July 5, 2014
Rated 4 out of 5 by andy1976 great staff
the hotel is nice and still feels new. the minimalist approach is refreshing in that it lets the hotel show what it is about. I have stayed in too many hotels where an overly plush reception is out of sync with the rooms. the staff are fantastic - very friendly and very helpful
July 6, 2014