Explore Friends Terms & Conditions

Explore Friends Rates provides for discounted rooms at participating hotels for associates' friends and family and extended family members.  This program is for non-business, leisure travel only. 

This benefit is offered to all regular full and part time associates upon commencement of employment. Associates must be actively employed to participate in this benefit.  The following restrictions apply:

STARWOOD PREFERRED GUEST (SPG)

Friends and family members who participate in SPG and are paying for an Explore Friends Rate are not eligible for SPG in-hotel benefits, will not earn stay or night credit for their stay, and will not earn Starpoints or airline miles for the Explore Friends Rate itself, but may earn points on their eligible incidentals. Friends and family members can earn Starpoints, stay and night credit, and are eligible for in-hotel benefits when paying any other qualifying rate.

PROOF OF BENEFIT ELIGIBILITY - EXPLORE RESERVATION AUTHORIZATION FORM

Active Starwood, Starwood Subsidiary and Franchise associates are eligible to participate in the Explore Program. Contract associates are not eligible to participate in the program.

EXPLORE Reservation Authorization Form

Friends and family members traveling on an Explore Friends Rate must present the approved Reservation Authorization Form upon check-in.  Explore Authorization forms must be completed by the referring Starwood associate. Without the verification form, our hotels will not be able to honor the Explore Friends Rate and friends will be charged the best available rate of the day.

ASSOCIATE CONDUCT

Friends and family members are expected to maintain our standards of conduct at all times while participating in this program at any of our hotels.

Friends and family members visiting Starwood properties will be treated in the same manner as regular hotel guests, receiving the same services and courtesies that would otherwise be granted.  Likewise, the friend or family member should seek only those services and courtesies that would normally be extended to any guest and are not permitted into back of the house areas.

RESTRICTIONS/EXCLUSIONS - EXPLORE FRIENDS RATES