Answers to our most frequently asked questions.GO
Speak with Starwood Preferred Guest ® Customer Care. Just select the country you are calling from below. Or, see a single list of all phone numbers.
Simply enter your phone number and have us call you at a time that’s convenient for you. GO
Feel free to contact our Customer Service department regarding a recent hotel experience.
1-800-328-6242 if you are calling from the U.S. or Canada. For reservations only, dial 1-877-STARWOOD.
Contact us to compliment a hotel, express a concern or to ask a question. Go
Starwood Hotels & Resorts Worldwide, Inc.
Corporate Customer Service
P.O. Box 20190
St. Thomas, ON Canada N5P 4H4
Guide your clients to memorable travel experiences. Find all the resources you need at StarwoodPro.
MEETING & EVENT PLANNERS
Visit Starwood Meetings & Events to plan an inspired meeting or event. You’ll find detailed information, including our simple online Request for Proposal (RFP).
At Starwood, we call our shared values "promises." These promises guide our everyday actions and ensure a common understanding of what we can expect from one another. Learn more
Feel free to contact our Customer Service department regarding a recent hotel experience. Rest assured you will receive a prompt response.