Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Check-in time is 3pm. Early check-ins are subject to availability and cannot be guaranteed. Check-in prior to 12pm (noon) are subject to an additional 25 USD fee. To guarantee an early check-in, the reservation should include the night prior to arrival.
Late Checkout Policy
Late checkouts are based upon availability and need to be arranged with the front desk. Guests who checkout between 2pm to 4pm will be charged a fee equal to half the room rate. After 4pm, a full night's room rate will be charged.
Alcoholic beverage service is restricted to those 21 years or older.
We welcome two dogs weighing up to 40 pounds. Other pets may be allowed at the discretion of the hotel manager—please contact the hotel to discuss your needs. There is a non-refundable cleaning fee of 50 USD per stay. Guests will be given rooms on the lower floors for easy access to the designated pet walking areas. Pet owners must sign a waiver at check-in agreeing to our pet regulations. We reserve the right to charge for damage caused by the pet or any additional cleaning needed.
Health & Well-Being Policies
For the health and wellness of all our guests, Element Las Vegas Summerlin offers a 100% smoke-free environment. Smoking is prohibited in all guest rooms and all hotel public areas, except in designated outdoor areas.
Check Cashing Policy
Check cashing services are available to Starwood Prefered Guest memberss who present valid photo identification. There is a limit of $100 per day and $300 per week.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.