A request for connecting rooms may be made at the time of booking. Connecting rooms are subject to availability and are not guaranteed.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Dogs and cats are welcome, with a maximum of two pets per room and no weight restrictions, for a fee of 15 CAD per day. If necessary, an additional 50 CAD cleaning fee may be applied as well. Pets are allowed in Traditional Rooms only. If you require a suite, please contact the hotel directly to make arrangements.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violate the smoking policy.
Check Acceptance Policy
Personal checks are not accepted for payment. Only certified checks are accepted and are at the discretion of the hotel.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.