Four Points by Sheraton Bolzano
Check Acceptance Policy
Personal cheques and traveler's checks are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to request connecting rooms.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Bolzano City Tax Policy
The City of Bolzano charges a tourism tax that must be paid when staying at a hotel. The tax for a four-star hotel is 1.30 EUR per person per night of an entire stay. It is not included in the room rate and must be paid at checkout. The tax does not apply to children under 14 years of age, public school course attendees, and hospitality employees.
Pets are not allowed.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and inside public spaces are non-smoking. Smoking is only allowed in the areas outside the hotel and in the dedicated area of our B-Bar.