Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Early check-in is based upon availability. If the guest would like a guaranteed early check-in, the room should be reserved for the night before as well.
All guests are required to present a valid ID card or a passport for identification and registration.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Only guests who have a Visa TP-11 and 12, LTP 7 or a PIP 3, 5, 6 and 10 tourist visa are exempt from paying value-added tax (IVA) during their stays.
Pets are not allowed.
Check Cashing Policy
The hotel does not offer check cashing services.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.