From October 2016 to December 2017, there will be extensive renovations adjacent to the hotel. During this time, guests may experience noise disturbances. Please contact the hotel for further information.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
In order to request connecting rooms, please contact the hotel directly.
Extra Bedding Policy
A limited number of rollaway beds are available on request for a daily fee. Please contact the hotel for your extra bed request. A baby cot is available by request in every room category; please request the baby cot in the Special Request section when booking your reservation. This hotel does not provide blankets, bumpers or pillows with baby cots. Guests must bring their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date.
This hotel is not wheelchair accessible and does not offer accessible rooms.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
As of October 1, 2008, the Munich city center has been established as a low emission zone and can only be accessed by cars displaying environmental badges on the front of the car. By law, cars not displaying this badge may be fined. High-emission vehicles are no longer allowed to drive in the city center. Please see http://www.muenchen.de or contact the hotel for further information.
The hotel is inside the Environmental Zone (Green Zone). Every vehicle entering an Environmental Zone - no matter whether registered in Germany or another country - now needs to display an Environmental Badge. Foreign visitors can now obtain environmental badges for their cars and trucks online.
Only dogs up to 17 pounds are allowed; however, a cleaning fee of 10 EUR per night will be charged. Pets are not allowed in the restaurant or bar areas. Additional restrictions may apply.
A valid passport or photo ID is required at check in. Visas are not required.
Health & Well-Being Policies
Due to the Non-Smokers' Protection Act, smoking is banned in all public areas. This ban includes smoking in the lobby, bar, and restaurants. All guest rooms are non-smoking rooms. Please contact the hotel for further information.
Check Cashing Policy
Personal checks are not accepted. Travelers checks are accepted, with valid identification. Other conditions may apply.
Credit Card Policy
The credit card used to make a reservation must be valid for the entire stay. Please present this credit card at the hotel upon check-in. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To purchase a gift certificate, please contact the hotel directly. To redeem a gift certificate, please email a copy of the gift certificate to firstname.lastname@example.org or fax it to (49)(0)89 93001 6837 and the hotel will respond to the request.
To facilitate a bank transfer, a guest must have a current reservation, and the hotel will provide a detailed invoice.