Connecting rooms are available but must be requested in advance.
Extra Bedding Policy
Rollaway beds are available for an additional fee in Suite accommodations only.
Check-In & Checkout Policies
Early Arrival Policy
Early check-in at or before 8am will be subject to a full day room charge. Early check-in at or before 8:01am - 10am will be subject to a half day room charge.
Passport or photo ID are required for check-in.
Wheelchairs are available for use by hotel guests; please contact the Concierge in advance. Accessible rooms are available in the hotel and must be booked in advance.
Pets are not allowed.
All international visitors to China must have a visa. Per Chinese law, all guests must present their passport upon check-in.
Health & Well-Being Policies
In accordance with the government regulations, smoking is prohibited in all areas of the hotel beginning March 1, 2017.
Credit Card Policy
Credit card authorization forms are accepted. Guest must fax a copy of credit card (front and back) with a signed payment authorization form to property via fax number (86)(21) 5870 7003. Signature needs to match card holder's name on credit card.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
All major credit cards are accepted as a form of payment. Chinese currency (Renminbi) is the only accepted currency for cash payment.