Four Points by Sheraton Knoxville Cumberland House Hotel
Announcements & Policies
Check in: 3:00 PMCheck out: 12:00 PM
No rooms available for these dates
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Fri, Mar 24, 2017 - Sat, Mar 25, 2017
The hotel is compliant with ADA. ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued picture identification.
Pets are not allowed, except for ADA-compliant service dogs in proper vests. A 25 USD cleaning fee per night will be assessed if a pet is found on hotel grounds.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
Check cashing services are only available to Starwood Preferred Guests® who are Gold Preferred status and above. There is a limit of $300 per day.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
A Message from Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.