Four Points by Sheraton Memphis East
Announcements & Policies
This Property is 100% Non-Smoking
Beer can be purchased at the Great Brews bar.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
The hotel will cash one personal check for up to $25 USD for SPG Members only, with valid identification. Other conditions may apply.
Connecting Room Policy
Connecting rooms, with combinations of king-size and double beds, are limited and available upon request. Please contact the hotel directly to determine availability.
Credit Card Policy
A valid credit card or debit card for incidentals/damages is required for all stays regardless of payment method. Credit card and cardholder must be present at check-in (unless the hotel has received proper credit card authorization prior to arrival).
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date.
Pets are not allowed. Only service animals are allowed. No other pets are permitted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
In order to check into a room, a guest must be listed on that room’s reservation.
All guest rooms and public spaces are 100% non-smoking. A fee of no less than $200 plus tax will be charged to any guest who violates the smoking policy. Smoke damage may include, but is not limited to, a smoky smell, ash or other smoking residue.