Introducing our Simple Pleasures(SM)
Disability Accessible Policy
The hotel has three accessible rooms and they are available by request only. Please contact the hotel directly to make these arrangements.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Babysitting/Child Care Policy
Babysitting/child care may be arranged through the hotel. There is a fee and a minimum of 24 hours advanced notice is required. To arrange child care and to determine the exact fee, please contact the hotel directly.
Personal checks are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and must be requested in advance. Connecting rooms are available in Comfort category. Both rooms are equipped with queen size beds only. Please contact the hotel directly to make these arrangements.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Please contact the hotel directly regarding early departure requests.
Early Arrival Policy
Early check-ins prior to 3pm cannot be guaranteed; however, they will be considered based upon availability. If you require an early check-in before 3pm, please book the previous night and advise the hotel of your expected arrival date and time.
Extra Bedding Policy
Extra bedding is available for a fee in the Comfort Rooms and Comfort Suites. Cribs are available for children up to 2 years of age and are complimentary. The hotel does not provide blankets, bumpers or pillows with the cribs. Please contact the hotel directly for extra bedding reservations.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
We are pleased to accommodate guests who would like to checkout after 12pm, upon request and subject to availability. Please note that an additional charge will apply for guests checking out after 1pm. For guests checking out after 6pm, the fee of one night's room rate plus taxes will apply.
Small dogs and cats are allowed in the designated Comfort room. A daily fee will be added to the room rate. Please contact the hotel directly for the exact fee.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The hotel accepts payments by cash (in HUF or EUR) and by credit card (Visa, MasterCard, Maestro, and American Express) at checkout. Bank transfers are accepted only in advance or with a contracted corporate guarantee.
Children under 12 years of age must be supervised by an adult in and around the pool area.
All guest rooms and public spaces are 100% non-smoking. Guests are allowed to smoke in specified areas outside of the hotel.
Suites must be reserved directly through the hotel.
Visa or passport information is required to enter Hungary. Please contact the embassy for more information.
The hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guests should provide an email address and will be notified if a room becomes available.