Four Points by Sheraton Brisbane
Introducing our Simple Pleasures(SM)
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
The hotel has accessible rooms and facilities. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Check Cashing Policy
The hotel does not offer check cashing services.
Connecting Room Policy
Connecting rooms are available and are subject to availability at the time of check-in. Please contact the hotel directly to make these arrangements.
Credit Card Policy
A 1.5 percent fee applies to all transactions settled by credit card. This fee will be added to the total of the transaction.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures. In order to avoid the cancellation charge, 24-hour notice is required.
Early Arrival Policy
Early arrivals are not guaranteed unless the hotel room has been reserved for the night prior to arrival. Please contact the hotel for further information.
Extra Bedding Policy
Rollaway beds are available in select rooms for a nightly fee. Cribs are complimentary. Please request extra bedding when you book your reservation.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room when shared with a paying adult. Cribs are complimentary but are subject to availability. All rollaway beds incur extra charges.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel during business hours, Monday - Friday.
ID Requirement Policy
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Late checkout is subject to availability and additional fees based on time of departure. Please contact the hotel for further information.
Parties are not permitted within guest rooms or suites. Please contact the hotel for further details. A noise complaint will result in eviction from the hotel without a refund of the first night’s rate.
Pets are not allowed. Only service animals are allowed. No other pets are permitted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Guests paying in cash will be asked to pay full accommodation rates plus $200 bond per day for incidentals. The unused portion of the bond will be refunded at checkout.
All guest rooms and public spaces are 100% non-smoking. A 300 AUD cleaning fee will be charged to any guest who violates the smoking policy.
Voucher Acceptance Policy
Vouchers are accepted.
The hotel does offer a waitlist. Please contact the hotel for further information.