Guests must be 21 years or older to reserve and stay in a room unnaccompanied. A valid photo ID must be presented at check-in.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The hotel does offer a waitlist. Please contact the hotel directly for availability.
Check-In & Checkout Policies
Early Arrival Policy
Early arrivals are subject to availability. Please contact the Front Desk prior to arrival.
Early Departure Policy
An early departure fee of a one night stay plus tax applies to guests checking out prior to their departure date without at least 24 hours notice. Please check the terms of your reservation for specific conditions.
For security purposes, valid identification is required at check-in. Guests must be 18 years or older.
Late Checkout Policy
Late checkout can be requested but is subject to availability. The hotel adheres to the checkout policies for SPG® members based on SPG levels.
ADA compliant guest rooms are available and should be reserved in advance. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 21 years or older with valid photo identification.
Meeting Room Policy
No outside food or beverages is allowed in meeting rooms.
There is no lifeguard on duty at the pool. Children under 16 must be supervised by an adult in and around the pool area. Children under 12 are not permitted in the whirlpool.
Health & Well-Being Policies
All public spaces and guest rooms are 100% smoke-free. A 250 USD cleaning fee will be charged to any guest who violates this policy.
No personal checks are accepted; business checks are accepted.
Credit/Debit Card Policy
Debit and Credit cards will be charged at check-in for the stay plus an amount to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
Please contact the hotel directly to purchase or redeem gift certificates.
Tax Exempt Policy
For tax exemptions, guests must present a valid certificate and identification at check-in.
A Message from Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.