Rated 4 out of 5 by DCIL Superb staff
Staff was efficient, cordial, and attentive. Especially noted was Abby- Sales Director and two of the service staff: Jill and Rene.
February 10, 2014
Rated 5 out of 5 by jennie27 A hotel with great staff.
I have been staying at this hotel for the past 5 years for 4 to 7 times a year. I am always greeted with a welcome back and enjoy the hospitality of this hotel. They have a great front desk, wonderful little bar, great food with chefs who will cook you whatever you want, great bartenders, and lots of repeat guests. It is always wonderful to check in and see Joaquin again in his perfectly pressed shirts. And every Wednesday night they have a manager's forum with free food and drinks and access to talk to the manager and staff. I feel very fortunate to have such a wonderful place to stay as I watch my mother age beyond recognition.
November 27, 2013
Rated 1 out of 5 by DNJM DO NOT STAY HERE!
This hotel is dirty. Duct tape on the carpet, hair in the jacuzzi bath tub, the pool is the size of a postage stamp and the water was cloudy! Overall, this was the most disgusting hotel room we have ever stayed in and we will never stay her again! We checked into a "suite" for three people. The suite is one room with a pull-out sofa mattress that is like one inch high and very uncomfortable. We had a towel set for one person in a suite - what a joke! We asked for a luggage cart and it took forever to find one. When it arrived two of the wheels were flat!
May 28, 2013
Rated 2 out of 5 by Smitab Leaky, Unclean Room
We stayed here after a wedding we attended. It was raining when we arrived, we got to our room to notice that the paint on the ceiling by the window was peeling off (hanging down in chunks) and that the window was leaking. I don't mean an occasional drip, it was leaking bad enough for us to call the front desk, who brought us towels to line the window (this was the "fix" for this problem). I'm sure that with further investigation I would have found mold growing near the ceiling where the leak was, but honestly I didn't want to be anymore disgusted. The next morning we were packing-up and found a half chewed dog bone just barely under our bed (we were not traveling with pets), YUCK! Obviously the room was not cleaned very well. If we attend another function in the area I'll do more research and stay somewhere nicer for the money paid.
June 25, 2013
Rated 3 out of 5 by llm56 Very Disappointed
My sister & I were in town for a familyreunion. We chose this hotel instead of the on were were told to use as we felt a starwood property would be a better choice.
Unfortunately, the comforter on one bed was badly stained and not used of course and the carpet was badly stained throughout the entire room and the tub had stains.
The staff was wonderful, but the breakfast buffet was not hot and therefore, not appealing.
August 13, 2012
Rated 5 out of 5 by KG1975 Great staff and place
We stayed here one night while transiting through the region. We were pleasantly surprised to find out that night they had a Manager's reception which consisted of a nice buffet and extensive drinks for free. Obviously, it was quite packed, but very enjoyable. The pool was nice and the rooms were large and comfortable. We really enjoyed the hotel and the breakfast was also very good. We highly recommend this hotel.
May 19, 2013
Rated 5 out of 5 by BobC Pleasant Surprise!
We were travelling across country with two children. We were a little apprehensive of staying at Four Points with kids. This was on a Wed night. Wow! This night they had the free appetizers and free beer night. The whole family had a ball! Art came out from the kitchen to make us feel at home. He gave us some fishing tips which came in handy the next morning. We would definitely stay here again.
June 23, 2013
Rated 1 out of 5 by Kemo55 Hotel needs some maintenance
We have stayed at this hotel many times, and were very pleased; however, this last time we noticed it was very run down and our room had a toilet problem that I reported twice and gave them 12 hours to fix (while I was out), only to return at 11pm to see that the problem was not touched. I would not recommend this place until they perform some repairs and maintenance on it.
August 13, 2012