Four Points by Sheraton

Four Points by Sheraton Los Angeles International Airport

  • 9750 Airport Boulevard
  • Los Angeles,
  • California
  • 90045
  • Estados Unidos
  • Mapa

Tarifas y habitaciones

  • Para hospedajes de más de 90 días, llame al 866-539-3446.
  • Solamente puede reservar con 550 días de anticipación.
  • Vuelva a revisar las fechas.
1 habitación 1 habitaciones , 1 adulto 1 adultos , 1 niño 0 niños
Rated 3.6 out of 5 by 595 reviewers.
Rated 5 out of 5 by Very Nice Staff they're very helpful and willing to work with you for most of your request. November 25, 2015
Rated 1 out of 5 by Absolutely Terrible Hotel - Don't Book I booked a double queen deluxe room in this hotel to end our trip to Disneyland and be close to the airport for the final night of our vacation. I called Starwood to confirm the reservation as I knew that we would be arriving late and was assured that the room was confirmed and that the crib we be set up and waiting in our room. When we arrived, there was a long wait at the SPG desk to check in and was finally served after about 30 minutes. Was quickly checked in and given our room key and pointed to the elevators in the East tower. After lugging our 2 sleeping children upstairs and finding our room, I was baffled to find that we were given a king room instead of the 2 queens (so our 4 year old could sleep in one bed) and there was no crib. Rather than deal with trying to move the kids, we just called down and had them deliver the crib to this room so that we could try and get some sleep. The old A/C in the room was very noisy and we had to turn in down in order to sleep. It was one of the old style window units that let in all of the noise from the runway that was near by. The room itself was very dated and dirty looking and the bathroom was also dirty looking and the toilet would flush itself periodically. The room came equipped with a soap and shampoo dispenser that was very cheap looking and feeling. The carpet in the halls and the rooms were tattered and torn. We decided to just sleep through the night as we had an early flight to make and not worry about the condition of the room. I did inform the person at check-out about the disaster of the room and she asked me why we did not get the room that we had had booked and were guaranteed to which I replied I don't know that is your responsibility. Her only response was that she was sorry that we did not enjoy our stay. If anyone is considering this hotel for a peaceful night in between flights, I would say to stay elsewhere. There are lots of other hotels in the immediate area that also offer close proximity to the airport and the quality of these hotels is way better than this hotel. This is a definite DO NOT STAY on our part. November 8, 2015
Rated 1 out of 5 by Horrible Hotel and Management, Staff I booked the San Diego Conference Room and 4 Deluxe Rooms for myself and other traveling guest. On my arrival the hotel made a huge mistake by saying one of my guest check in one of the rooms and requested a different room. I was very upset from the jump trying to understand how they could authorize anyone to make changes to my paid reservation....only to find out the hotel made a huge mistake and no one ever checked in and two guest lost a room that night and I have yet to be refunded for that room. Two rooms out of the remining three...the tvs did not work for two days, front desk would not answer the phone, engineer never came to check the tvs and I had to go down to the first floor repeatedly only to come to NO resolution. On the day of the event.....the San Diego conference room was in chaos. The linens on the table were dirty, no servers were provided, it looks as if they just used any type of table covers, etc. None of it was matching and I broke down and cried. I paid for this event almost two weeks in advance and the hotel did not honor the contract. My guest had to help serve the main table and speakers. After which, the event was in chaos, I was displeased and the guest requested to never come back to this hotel. It's been almost two weeks, management has avoided calls, I had to file a complaint, have yet to receive a refund or a refund for the hotel room that was never occupied by the hotels mistake. I was promised a comp meal by management because of all the mistakes only to receive a text message saying because I paid cash they would not reimburse me but save the receipt for future discount. I literally broke down discouraged and in shock that the hotel ripped me off and did not honor the contract. As of today, I have sought for outside counsel to deal with this ordeal. Do not stay at this hotel. November 3, 2015
Rated 4 out of 5 by Stood in SPG gold and plat line for 5 mins than returned to normal queue The room and facility is great It's feels beyond SPG cat3 Only one bad experience. I Stand in gold and platinum SPG line for about 5 minutes trying to avoid the long waiting queue as being a gold member, and nobody was there to help, then I returned to normal line waited another 5 mins to get helped. Staff there is great and really helpful, I would recommended it. October 24, 2015
Rated 4 out of 5 by Amenities great especially shower, food fine, staff needs help. Overall staying at the hotel was a positive experience with some storm clouds. First storm clouds. The Hotel would not honor the rates that our group had booked for under contract. In the end, this turned out to be a great annoyance and needed intercessions of managers etc. to get it resolved. It seems such a simple problem and yet it took the staff 2-3 hour with claims it was resolved when it wasn't. That said, the only other missing was a nice jacuzzi to complement the swimming pool. The room was outstanding. The blankets on the bed were great, the beds high quality and comfortable, the pillows excellent, the flat screen tv great etc. The feature we all loved was the shower. It was the best I have ever had in a hotel. Great water pressure and great coverage, not one of those drip drip types that it takes 5 minutes to get the soap off. Dining room convenient and coffee was excellent. Would stay there again. October 19, 2015
Rated 1 out of 5 by Keys Our key wouldn't open the door so we went back twice to get it re-keyed. Then the security person tried to open it and that didn't work so they sent an engineer to find out what was wrong. It took an hour and a half of sitting on the floor in the hall (two elderly women) until they could get us in the room but we never got keys so we had to stay until the morning (no drinks in the bar, etc.) It was not a great experience. They did comp our breakfast, which was nice, and the service was excellent. October 6, 2015
Rated 4 out of 5 by Amazing stay My stay was beyond what I had expected. The staff were overly friendly and helpful and very responsive and prompt. This is a huge property which seems adequately staffed to always be able to answer the phone and provide personal assistance whenever needed. I came for a medical procedure and was bedridden while recovering. They were attentive, friendly, and helpful providing outstanding service and comfort treating me as though I was family. From the moment you exit your car, to the checkin process, to the room service, and housekeeping - everyone was so helpful. I stayed for 9 days and felt like I was underpaying for the quality of personal service I received. I would recommend to any friend and stay here again. October 4, 2015
Rated 5 out of 5 by You have a wonderful staff. I was treated very well by all of your staff. I thought the food was great and very nice people waited on me. I was there for a military reunion and your people did more than expected to cater to us. The banquet dinner the wonderful and again everyone waited on us more than expected. I would recommend your hotel to any one and every one. Thanks for a great stay. September 23, 2015
  • 2015-11-27 T07:35:01.461-06:00
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