Four Points by Sheraton

Four Points by Sheraton Sydney, Darling Harbour

  • 161 Sussex Street
  • Sydney,
  • New South Wales
  • 2000
  • Australia
  • Map

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.1 out of 5 by 1187 reviewers.
Rated 5 out of 5 by The staff are very friendly and helpful This hotel had top class facilities and the staff could not have been more helpful or friendly. It was a very enjoyable stay. October 20, 2014
Rated 3 out of 5 by Stay I stayed in room 225 and me issue was the state of the matress on both single beds in the room. Both matresses are colpased on one side that has the issue of having you fall to one side whilst sleeping. I had completed the feedback card in the room as well and handed it in on checj out. Apart from that all other apects of my stay where as expected. October 19, 2014
Rated 5 out of 5 by Great location, great sleep, beautiful views Location is great - on the city side on Darling Harbour, close proximity to CBD and harbour. Reception staff were very friendly. I got upgraded to a harbour view room. Great night's sleep. Modern, beautiful rooms. I didn't eat at the hotel. Excellent value for money. October 19, 2014
Rated 3 out of 5 by Disappointing Our Harbour View room on the 4th floor was too close to the building works going on through the night at street level. The room was the smallest we have stayed in at this hotel. We were surprised to find that without being informed of the hotel's policy, an extra $200 was listed in Pending Debits from my credit card to "cover the cost of any damages in our room" !!!!! It was not debited. We are very disappointed that Starwood Preferred Guests should be provided with an inferior experience. October 12, 2014
Rated 5 out of 5 by Absolutely amazing! After a long flight from UK met by friendly staff. Location perfect, bedroom perfect, breakfast to die for., Would absolutely return and be the first to recommend. October 9, 2014
Rated 3 out of 5 by Nice room, nice view and nice location, but service is NOT good Service needs improvement for the staff at the reception, restaurant and room service, i.e. reception first tried to gave us a lower grade room to the confirmation we had, then promised to call us when our room was ready about 1 and half hours, we waited for 4 hours and checked again, the room was ready but no one bothered to call us, when we asked the reason why they didn't call, instead of apologies we got all the unnecessary excuses; when we called for room service every time and waited for a few hours, no one came, then had to call again........ October 8, 2014
Rated 5 out of 5 by The Hotel is amazing Definitely amazed with everything here, friendly staff awesome sleep beds were so comfortable & the pillows were the best - slept like a baby Thank You for everything October 7, 2014
Rated 5 out of 5 by Short Stay The hotel is really centrally located to Darling Harbour. I would stay there again. October 1, 2014
Rated 4 out of 5 by A note of thanks I would like to thank the charming lady Balvihka (I may have spelled her name wrongly, sorry) I checked in on 25 Sept at around 12noon and I was greeted by this very lovely lady Miss B at the counter upon my arrival at the hotel. I was very impressed and was grateful for her very warm smile, sincerity and wonderful hospitality. Thank you Miss B, for the sunshine you brought me! And I would also like to thank all those house keeping ladies for their lovely greetings when I walked from my room to the lift every morning. Thanks for making my bed so comfortable (I really love and appreciate the very clean, fresh and tidy bed sheet, pillow, duvet cover and everything!) I was staying at the city room facing the building opposite (not the very famous harbour view room) but it was okay as the room was indeed very quiet and i could even enjoy a nap during daytime without hearing any noise from the traffic or anything. It is a neat and tidy hotel that exceeds my expectation. October 1, 2014
Rated 5 out of 5 by Hotel well located Well positioned, great staff, comfortable rooms. Overall an enjoyable stay September 30, 2014
Rated 4 out of 5 by Fourpoints Sheraton Nice hotel with Harborside view, Very good breakfast. Nice restaurants across Harborside. September 27, 2014
Rated 4 out of 5 by Favourite choice for Sydney This hotel is in a great location in Sydney, it is right at Darling Harbour with direct access. We often stay here and are upgraded sometimes which is nice. A great spot for an overnight stay. September 25, 2014
Rated 2 out of 5 by Need improvement Breakfast and room were very comfortable. But honestly the service was disappointed. Although I reserved my room with breakfast and HSIA, I was charged both breakfast and HSIA for several days (not all days). Why can it happen? All colleagues who stayed with me experienced the same. I just want to stay without concerns. September 20, 2014
Rated 4 out of 5 by Poor Dining Options The dinner buffet was disappointing. The food quality was average with no stand out dish. The restaurant was dimly lit and had absolutely no atmosphere. We have dined there before, some time back and was hoping it had improved. The Sheraton brand usually guarantees quality, but I felt it was lacking here. I didn't like the fact there were no tablecloths, felt like we were eating in a cafeteria, not a Sheraton restaurant. That said, I would stay here again, but dine elsewhere. The hotel itself is lovely, the rooms are very comfortable and the view over Darling Harbour is fantastic. I would definitely recommend sunset drinks on the rooftop bar. September 15, 2014
Rated 1 out of 5 by Disappointing I am shocked at the fact that I have had a dispute the past two stays at this hotel. Last week I was placed in a standard twin bed room, when my company corporate rate states King with panoramic views and WIFI. I complained and was moved to another room, but it was after a disputing the fact- still didn’t get the WIFI. This week I am the correct room type; however for some reason I was placed on charge back and still no WIFI. I had the charge back changed, but they still wouldn’t budge on the WIFI, even when I showed the staff at check in my travel details – they had the audacity to quote “you can use the internet but we will require written proof from you company.” ???? Even after I showed the staff the $250 rate including WIFI and the itinerary matched the $250 room charge. I have never witnesses such poor customer service in all of my travels; they may as well of accused me if lying. Please explain why I would ever stay in your hotel again? September 15, 2014
Rated 3 out of 5 by rooms were very clean had to wait half hour at the bar to order drinks. checking out not satisfactory. September 10, 2014
Rated 4 out of 5 by This hotel with good location - good location, near city and darling harbour - new renovated room provide comfirtable atmosphere - room sound insulation need to be improved, easy to hear the sound of door closing September 6, 2014
Rated 4 out of 5 by Comfortable stay Very relaxed and comfortable stay, I enjoyed. Room keeping lady is especially good. September 5, 2014
Rated 5 out of 5 by Rich's visit I came here after Working in the Entrance with Toshiba - Sydney. The hotel was located close to a lot of local flavor. Not far from Darling Harbor. Close to nightlife and eating establishments. Very friendly staff and great rooms. September 5, 2014
Rated 5 out of 5 by 2nd stay even better this was our 2nd time staying with four points darling harbour and it was wonderful, the room was comfortable with a great view of the harbour, staff were very nice and helpful for a early check in... September 2, 2014
Rated 4 out of 5 by Great location but expensive Clean, comfortable and well located next to Darling Harbour, but with many "hidden" costs making the stay very expensive. (eg. internet, breakfast, credit card fee, ...) September 1, 2014
Rated 4 out of 5 by Great staff great location Would stay here again, pleasantly surprised of location, easy access to city or Darling Harbor. Excellent staff, made you feel very welcome and nothing was too much trouble August 31, 2014
Rated 4 out of 5 by good, but not great I spend three nights at the hotel and while it was comfortable, it was not outstanding. The room was small - though well arranged and the bed were comfortable - though they were single beds. It's a pretty standard Sydney hotel. Charging $20 a day for wifi is outrageous. August 29, 2014
Rated 4 out of 5 by Well situated hotel We found that the hotel was close to Darling Harbour and only a short walk to The Domain August 28, 2014
Rated 3 out of 5 by Hotel is overpriced. Meals are overpriced and maintenance on equipment needs to be better. You have a balcony but no chairs to sit and enjoy the view. Sofa bed in room but no sheets to go with it. Tv reception not good quality . August 26, 2014
Rated 4 out of 5 by Well Located Great location with efficient and helpful staff! August 25, 2014
Rated 5 out of 5 by Great Location When we go to Sydney we always Stay here due to the Friendly Staff and Great Location. The rooms are Very Comfortable. August 25, 2014
Rated 4 out of 5 by close to city good value, convenient to city, rooftop bar has great view but needs to have more r protection from the elements both in winter and summer August 25, 2014
Rated 4 out of 5 by My stay The young receptionist was very helpful and ever so polite. August 25, 2014
Rated 5 out of 5 by Great place to stay...... Haven't stayed here before but will definitely do so in future. The rooms are great, the staff are fabulous, it is close to shopping, transport etc, and the view of Darling Harbour is superb if you have a room facing it! August 24, 2014
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