Four Points by Sheraton

Four Points by Sheraton Sydney, Darling Harbour

  • 161 Sussex Street
  • Sydney,
  • New South Wales
  • 2000
  • Australien
  • Karte

Zimmer & Preise

  • Falls der Aufenthalt mehr als 90 Tage umfasst, rufen Sie bitte unter +(1) 866 539 3446 an.
  • Sie können nur 550 Tage im Voraus buchen.
  • Bitte überprüfen Sie Ihre Daten.
1 Zimmer 1 Zimmer , 1 Erwachsener 1 Erwachsene , 1 Kind 0 Kinder
Rated 4.1 out of 5 by 1187 reviewers.
Rated 4 out of 5 by A nice way to make up for prior difficulties After an unplesant stay 2 weeks ago with a malfunctioning TV and malfunctioning heating as well as misinformation provided about the SPG program I had - like on all my previous occasions (5 stays this year) - an excellent time. I also have to admit that the hotel takes criticism very seriously and responded immediately to my survey after the last stay. The staff acknowledged me as an SPG Gold member, was very helpful and responsive. I received a room upgrade and a box of complimentary butter cookies. It felt slightly like "Christmas in July". My TV and heating were working exceptionally well and even the morning newspaper was there early enough to read it before going on with my business for the day. It is also very pleasant to be remembered and made feel 'at home' by staff members. Thank you for another pleasant stay. July 28, 2015
Rated 5 out of 5 by Nice Setting On Darling Harbor Guest rooms appeared to have just been renovated. The staff was great and we even got a free upgrade to a Harbor view room. The concierge helped us out with restaurant recommendations and helped us get to a Rugby game. Overall a great stay. July 20, 2015
Rated 5 out of 5 by Great place Everything you need at your finger tips. July 13, 2015
Rated 5 out of 5 by Another great stay I have stayed at this hotel frequently over the years and although the hotel is currently under construction, we had another great stay. The staff always friendly and helpful. Francisco at check in was excellent and provided me with an upgraded room on the harbour side. I always appreciate the effort of staff to find a better room for us, as Gold SPG members. We had no noise issues at all from the construction so that was also a positive. We enjoyed watching the Vivid light show from our window. Only a couple of negatives: there is no SPG Gold/Platinum check in line because the hotel doesnt have the space at the moment, so we had to wait quite awhile for check in. I think its a shame the hotel cant find a way to accommodate this somehow, even if SPG guests were directed to check in in the large concierge room perhaps. The bathroom had a musty smell which was not good for my sinuses. We like the Corn Exchange restaurant although the location is now quite small (due to construction) and the tables are very close together. I have eaten the Hong Kong Peking Duck pizza there in the past and it was excellent. This time it didnt have the same flavour (no coriander at all) and barely any Peking duck was on the pizza which was disappointing. Hopefully next time its back to the standard I know can be provided. The restaurant staff are excellent. Despite the small negatives, overall we had a great stay and will be back again soon. June 24, 2015
Rated 1 out of 5 by Very Disappointing I have often stayed at this hotel and this experience was really disappointing and still unresolved. I was unable to sleep due to a flickering light in the room and my colleague had a similar experience but with a t.v. turning on randomly in the middle of the night. The next morning I tried to take a shower and ended up with a leaky pipe that meant my shower was cold. When I alerted front desk to this problem they said sorry but suggested I should have told them earlier (presumably whilst I was in the shower?) and that they would give me 50% of the bar bill I had. Seriously inadequate response. I ended up asking for the manager and was given 20% off the bill but this wasted much time and I still feel the matter is unresolved as I would expect that I should not have to pay for the night where I experienced the issues - this should have meant I received 50% off the bill as I stayed 2 nights. It happened to be that the rates for this particular 2 night stay was at double the normal rate I pay (and as I said I do stay 6 or so times per year for multiple nights) and so I would expect as a regular and loyal guest I would have received some better customer service. June 23, 2015
Rated 5 out of 5 by Great location, excellent staff & extremely clean & spacious I could not fault this property. The staff were very friendly and check-in was fast. With a FREE upgrade. Best location. Doorman was the friendliest and very helpful. Room was spacious and immaculately clean, with really nice bathroom amenities. I would definitely stay again. I didn't rate food & beverage, as we only stayed 2 nights and had pre-planned breakfast, lunch & dinner with friends and work colleagues. Overall - BRILLIANT! June 22, 2015
Rated 1 out of 5 by SPG category should be further downgraded Liked nothing during my stay at this hotel. -No bellboy present when I arrived. -Rude staff, who don't even offer one category upgrade, despite availability. -Uninspiring rooms, which need modernisation. -Building works going on. -Food is not even B&B quality. One of my worst SPG stays, 4 star prices, but 1-2 star service. June 20, 2015
Rated 2 out of 5 by Don't eat in restaurant We were mislead into using the restaurant at night and for breakfast by an advert of 25% off for SPG members - should have read the small print - only for a la carte! The Maitre D placed us at a table next to 2 drunks in an almost empty restaurant. The soup was accompanied by microwave-heated rolls (not "fresh warm"). We complained to next Maitre D, but he didn't follow up. All the supposedly hot food (in tureens) at breakfast was cold as were the plates. Why don't they use heaters like any other hotel? No excuse for this treatment as such matters are nothing to do with space during the refurbishment. June 20, 2015
  • 2015-07-30T21:15:21.770Z
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