Four Points by Sheraton

Rooms & Rates

  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.9 out of 5 by 378 reviewers.
Rated 4 out of 5 by Wonderful stay A hotel that meets our expectations in terms of stay, staff response, airport accessibility, comfort stay and peaceful environment. In short 'Just Wonderful' July 18, 2016
Rated 2 out of 5 by Basics I was not looking for or expecting a high service, high touch experience when I booked this property but I did expect the basics to be right. The sense of arrival is lacking, starting with the poor condition of the parking lot. It looks like a bad, private lot and not a hotel. Our guest room, flat out smelled terrible. There is no way the housekeeping team was not aware how bad the room smelled when they cleaned it. The carpet was stained badly and the entire room felt dirty. We arrived late and did not bother changing rooms but this was a real problem and speaks to not getting the basics right. I would have expected a small, empty fridge in the room as well. It's much more important than robes to a family traveling. Breakfast in the restaurant was okay. Buffet was cheap ($14) but that's about what is worth. A few items, bland fruit and toast. Service was non existent. Gentlemen who helped us did not listen to anything we asked to help with our 3 and 6 year old. He was like a robot only wanting us to order the buffet to make his job easier Check in and check out was fine. No issues July 12, 2016
Rated 5 out of 5 by Beyond Expectations The hotel met and exceeded our expectations. This is our preferred hotel of choice at Toronto Airport July 11, 2016
Rated 5 out of 5 by Very Responsive Customer Service My husband and I stayed at the Four Points Hotel for 1 night before a 3 week trip to Europe and again on our return. We chose the rate that included 16 nights parking. We needed 21 nights. Given it was not high season the manager approved the extra 5 days in our rate. Front desk staff were very accommodating when asked for a quiet room. Dining room staff were very pleasant. We will continue to stay at this hotel and recommend it to others. July 4, 2016
Rated 4 out of 5 by Excellent service on June 20 2016 I arrived at the hotel before a flight, with no reservation. I walked up to the counter and received excellent and friendly customer service. Timing was perfect to get on a shuttle to the airport, and the driver waited a few moments for me to park my vehicle, grab my bags and get on the shuttle. When my return flights left me arriving at the hotel at 230 AM rather than 1030 PM, I was glad to have a bed. Thank You!! June 28, 2016
Rated 5 out of 5 by The staff at this hotel are awesome!! Fantastic service! Friendly and helpful staff. Great airport shuttle. Overall great experience! I would highly recommend this hotel!!! June 1, 2016
Rated 5 out of 5 by Anime North Go To! I've stayed at this hotel NUMEROUS times, however it's never as busy as it is during Anime North. With the younger crowd, and the expected numbers, I was surprised when staff were quick and polite when I required a response. Even the maid staff were polite and cheery despite the masses coming in and out at all hours. Thanks again for making this my go to Hotel whenever I am in the area! June 1, 2016
Rated 5 out of 5 by Weekend Visit Except for the weather, I enjoyed my stay in Toronto for a 4-day weekend. All the staff I encountered were very courteous & friendly. The food was very good. Wifi is available, but I didn't need it. There is a free shuttle to the airport every ½ hour. The "Union-Pearson Express" is close-by, so getting to & from downtown Toronto is very convenient. May 18, 2016
Rated 5 out of 5 by Hotel of choice when in Toronto Great place to stay for a restful nice sleep. Very clean and a very friendly staff that took care of my needs. May 8, 2016
Rated 5 out of 5 by Great hotel! My stay at this hotel was excellent. Close proximity to the airport and the international centre. The staff were all very helpful and friendly. The rooms were very clean and bed was comfy. The fitness centre also had everything I needed. May 3, 2016
Rated 5 out of 5 by Always Good! We've stayed at this hotel many times. We have always found the room clean and comfortable. Rodel in the restaurant recognizes us and makes us feel at home. April 11, 2016
Rated 1 out of 5 by Worest Starwood Experience Ever After calling down three times to have the party room across the hall shut down, I collected all my belongs and went to the front desk to be moved. The night staff were completely ill equipped to deal with this type of situation. It was the worst night ever and do not recommend this property to any business traveler looking to sleep. I also sent a note to SPG and still haven't heard back. Not the guest experience that they promise!! So disappointed...and exhausted. April 8, 2016
Rated 1 out of 5 by Airport Hotel with Disasterous Shuttle Service Shuttle service was a disaster. We waited 50 minutes for airport to hotel pickup. On return to airport, we arrived to lobby at 6:15am for 6:30am pickup and there were 45 people waiting for a 9 person shuttle. The person at the front desk was not helpful and my family walked to the airport rather than miss our flight. April 4, 2016
Rated 4 out of 5 by A Happy Surprise I usually book another hotel, but with March break it was very busy to find a hotel that had free parking for my stay out of Canada. I was more than thrilled with this hotel. The very fact that the parking is right on-site and not in some other lot was super easy! the bar/restaurant, overlooking the pool was a terrific way to spend the evening. Staff were very helpful and courteous. I will be certainly choosing Four Points from here on in! March 27, 2016
Rated 2 out of 5 by Disappointed in Sheraton We needed a hotel to catch a few hours of sleep before our early morning flight. Found an excellent deal on their site (careful you get what you pay for!!). Felt like we were penalized for not paying the usual hefty hotel room price. Our room was dingy. The toilet did not flush properly, the bathroom sink did not drain, the shower was difficult to control. The room also appear not to have insulation between the rooms. We could hear every word of the conversation happening in the room beside us. We eventually had to call downstairs about the noise next door as we were desperate for some sleep At check-out, my husband explained the issues we had... and we didn't even get an apology from the attendant at the front desk. Very disappointed in the Sheraton for such a terrible experience. I typically like staying at Sheraton hotels, but this was terrible and I am sure it was because we managed to snag a room price that was less than $150/nt. never again will I stay there!!! March 19, 2016
Rated 2 out of 5 by This hotel is lacking features The bar area was not clean, the service was very unfriendly. The hallways smelled musty and the elevators were dirty. March 15, 2016
Rated 5 out of 5 by Exceeded expectations We were pleasantly surprised during our stay at this hotel. The location was extremely handy to the Pearson airport and their 24 hour shuttle ensured a quick trip between the airport and hotel. We found the hotel to be very clean and bright and all the staff were very friendly and helpful. Our room was spacious, well decorated, quiet and the bed extremely comfortable. The washroom was clean with a great shower and all amenities provided. WiFi was provided at no charge and was simple to connect and worked very well. The bar and restaurant area was nice, the food was very good and reasonably priced. The breakfast buffet was excellent with a great choice of hot and cold items and very reasonably priced. We would definitely stay at this hotel again. March 4, 2016
Rated 4 out of 5 by Excellent Location from Airpot Rooms were not sound proof at all. could hear through walls of next room. other than that it was awesome February 29, 2016
Rated 5 out of 5 by Experienced & Helpful Staff The entire staff was exceptionally helpful and went out of their way to make my stay very enjoyable. February 29, 2016
Rated 2 out of 5 by Not good poor parking, room was cold, heater didn't work properly, not enough blankets for the bed, bathroom needs to be remodeled, restaurant food was terrible. February 23, 2016
Rated 4 out of 5 by Wonderful Service! We checked in last minute, because our flight to New York left with our luggage, but did not wait for literally half the passengers, due to a computer glitch at US Customs. So when I mentioned our woes, the Front Desk staff member was sympathetic and promptly went into the drawers and cupboards getting us toiletries to try and make our stay more comfortable. The warm reception she gave us just lifted our mood after a frustrating 6 hours at the airport. February 20, 2016
Rated 4 out of 5 by Conveniently located property, however... This property is steps away from Pearson Airport making it very convenient for quick access. Shuttle service offered on the half hour (some delays experienced here). Rooms are dated but beds are comfortable. Overall, good experience however property could use an updating. February 5, 2016
Rated 5 out of 5 by Frequent Visitor I have used the Four Points at Toronto Airport many, many, times over the past 5 years. Te hotel is so convenient for me prior to my business flights and when I return form my trips. Key to me is the convenience and the friendliness of all the staff. All I great know me well and call me by name when they meet me. from the front desk staff to all the facilities available to me. This includes the drivers of the Shuttle Bus. I w recommend your hotel for all travelers using Toronto Airport that require a lay off room. I will be a continuing user in the future. Peter January 29, 2016
Rated 5 out of 5 by This hotel has great features staff are ALWAYS very friendly and extremely helpful. rooms very pleasant and comfortable. shuttle service very important for us and again very friendly and helpful. January 18, 2016
Rated 5 out of 5 by Loved this hotel! This hotel was perfect for my overnight stay. The shuttle to the airport runs every half hour on the hour and the driver was super nice and helpful. The hotel staff was helpful and friendly. And the food at the restaurant was really, really good and really fresh. The bathroom far exceeded my expectations in cleanliness. It was awesome! And the bed was really comfortable. It was a great stay and will be my number one choice in the future. January 14, 2016
Rated 4 out of 5 by not only for sleeping Hello, this hotel has a lot of potential. Staff and front desk are very professional. Restaurant has very good food. They offer a lot of amenities however,......the pool and hot tub suffer due to lack of maintenance. If they could only keep these two amenities in good working order they would have a GREAT hotel. January 11, 2016
Rated 5 out of 5 by perfect stay! Stayed here to catch an early flight out of Pearson, and ended up stranded due to cancellation. The people who work here are so friendly, it made for one of the best hotel stays I've ever had. The room was comfortable, and I heard absolutely no noise, even though it was so close to the airport. Great price! Definitely choose this hotel if you want to be close to Toronto Airport! January 1, 2016
Rated 5 out of 5 by Outstanding Stay! The Four Points (YYZ) by Sheraton is always our go to pace to stay when visiting the YYZ airport area as the facilitates meet all our needs and the staff go out of their way to make your stay as enjoyable as possible!! This time our stay happened to be on a Wednesday and being SPG memebers we were afforded the opportunity to attend the "Brews Night" session that offered up several choice beverages and lots of healthy snack food which came in pretty handy after our 3 hour drive to get there!! Guess who messed up printing out their boarding pass at home - Moi! No worries as the staff looked after me and we were able to pass on the long check-in line up at the airport and instead hop right over to the baggage drop off spot - perfect! Like I said - it's our go to Hotel and will continue to be so in the future! December 20, 2015
Rated 5 out of 5 by Very satisfying Good place to stop for business... December 19, 2015
Rated 5 out of 5 by Great stay again. 2nd time. Booked a park and stay. Jason took our reservation over the phone and provided excellent directions to hotel. Travelling over 4 hours from out of town we were very warmly welcomed by Mr Khan. Excellent customer service Parked our car and returned to a late welcoming check in. Very clean, modern and comfortable accommodation. Again very excellent check out service . Thank You. Have returned and will return again. December 8, 2015
  • 2016-10-26 T10:25:11.846-05:00
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