Four Points by Sheraton


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1室 1 , 大人1名 大人1 , お子様1名 お子様0
Rated 3.9 out of 5 by 374 reviewers.
Rated 5 out of 5 by Excellent, as usual My flight (WestJet) was 4+ hours late arriving from the UK, so what with that and the time change, I was pretty weary when I got to the hotel. The staff were friendly and swift to get me checked in, as usual. The room was a very welcome haven after such a day! I did not use the restaurant this time. I'll be back. July 31, 2016
Rated 4 out of 5 by Great airport hotel Probable the best airport hotel in the area. However, was never offered a room upgrade even though I am a Platinum member. July 28, 2016
Rated 5 out of 5 by Great service and the location is good good location, friendly staff and awesome service. will definitely recommend this hotel for those travellers who wants accesibilty and comfort with great hotel service. July 21, 2016
Rated 5 out of 5 by reliable reliably clean, well-run and friendly. July 19, 2016
Rated 4 out of 5 by Wonderful stay A hotel that meets our expectations in terms of stay, staff response, airport accessibility, comfort stay and peaceful environment. In short 'Just Wonderful' July 18, 2016
Rated 2 out of 5 by Basics I was not looking for or expecting a high service, high touch experience when I booked this property but I did expect the basics to be right. The sense of arrival is lacking, starting with the poor condition of the parking lot. It looks like a bad, private lot and not a hotel. Our guest room, flat out smelled terrible. There is no way the housekeeping team was not aware how bad the room smelled when they cleaned it. The carpet was stained badly and the entire room felt dirty. We arrived late and did not bother changing rooms but this was a real problem and speaks to not getting the basics right. I would have expected a small, empty fridge in the room as well. It's much more important than robes to a family traveling. Breakfast in the restaurant was okay. Buffet was cheap ($14) but that's about what is worth. A few items, bland fruit and toast. Service was non existent. Gentlemen who helped us did not listen to anything we asked to help with our 3 and 6 year old. He was like a robot only wanting us to order the buffet to make his job easier Check in and check out was fine. No issues July 12, 2016
Rated 5 out of 5 by Beyond Expectations The hotel met and exceeded our expectations. This is our preferred hotel of choice at Toronto Airport July 11, 2016
Rated 5 out of 5 by Very Responsive Customer Service My husband and I stayed at the Four Points Hotel for 1 night before a 3 week trip to Europe and again on our return. We chose the rate that included 16 nights parking. We needed 21 nights. Given it was not high season the manager approved the extra 5 days in our rate. Front desk staff were very accommodating when asked for a quiet room. Dining room staff were very pleasant. We will continue to stay at this hotel and recommend it to others. July 4, 2016
  • 2016-08-26 T11:26:06.147-05:00
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