Rated 3.9 out of 5 by 309
Rated 5 out of 5 by Ling01 Airport Convenience
The hotel is very convenient to Lester B Pearson Airport. The lobby/reception area is very bright and spacious. The front desk staff is friendly and welcoming.
February 22, 2015
Rated 3 out of 5 by ScottyW just ok
room was very cold even with thermostat set at 73 deg. Parking was very inadequate. Not enough spots. You are not a "Park N Fly" The snow plowing is terrible. Service in the restaurant Sunday morning was terrible. Waited 15 minutes for a coffee re fill and did not get it so we left.
February 16, 2015
Rated 3 out of 5 by disapointed42 Base hotel with free fecal matter on my towels
Check in was processed kindly.
When I first arrived in my room, the TV did not work, there was fecal matter on the towels. Initial reaction when I called the front desk was "not to worry because it was likely a stains on the towels". They where replaced once I went down to the front desk clerk and showed them.
Although I had paid for parking, it was unavailable on site for 2 out of three nights. Had to park off site. A real inconvenience during a Canadian winter.
February 12, 2015
Rated 5 out of 5 by Jimtraveller Great value at Toronto Pearson Airport
My experience with this hotel has been very positive.
It is very close to the airport, and the shuttle pickups are very timely.
The rooms are well appointed, simple but nicely furnished.
Staff have been great.
June 11, 2012
Rated 4 out of 5 by LOUIS24 Hotel staff very professional and room very clean
Hotel close to airport. Nice atmosphere in the lobby and restaurant. Room is clean. Staff are always servicing you with a SMILE. :)
Shuttle to/from the airport.
January 23, 2015
Rated 5 out of 5 by Jimtraveller Location and value
Very close to Toronto Pearson Airport, with free airport shuttle.
The price is always good value for this hotel.
The room upgrade is not there though. You will need to recognize your most loyal guests a bit better.
May 5, 2012
Rated 4 out of 5 by Jimtraveller Another good stay
Stayed one night on Feb 11th.
A great location for late flight layover and early morning flight start-up.
The hotel shuttle was great.
The pillows somehow could have been more substaintial.
February 13, 2013
Rated 4 out of 5 by Jimtraveller Great location and value
On Airport Road just across from Terminal 3 of Pearson Airport. Great value great price.
One draw back - the pillows are always a bit weak.
February 12, 2013