Rated 5 out of 5 by Lev1978 Perfect for our needs
Great hotel in Cali. Great continental breakfast. Good location on the north side if Cali. The hotel has its own cab drivers that you can use so it is safe. Stayed here for over a week with no issues. The restaurant is excellent and you can't beat the food prices. Close to the mall. Would definitely say here again.
June 13, 2016
Rated 3 out of 5 by giorgio76 Staff not very responsive to customer needs
I spent three nights at this Hotel I have previously stayed three times and I knew it had some good amenities such as Swimming Pool, Sauna, and Steam Room.
Unfortunately like the other times I was tehresome of the facilities were unavailable due to remodeling....Sauna was not operating...
When I was checking In I requested a room that was bigger than the one I stayed last time because I knew they has a room type I stayed my first time that was bigger and more comfortable. I was given a small room by the receptionist who seemed not to be very acquainted with the room types available in the Hotel.
Therefore, the next day I requested to be transfered to sligthy bigger room, but by doing so they said they wouldn't recognise the "green choice" 250 points award for the night because I switched to a different room after they didn't meet my needs by giving me the requested room type that was available. Furthermore they haven't added the points I've earned on my SPG member account why is htis taking so long? another Four Points Sheraton Hotel in Barranquilla added them after I checked out.....can you contact the Hotel and solicit them
January 22, 2016
Rated 5 out of 5 by AdCo Excelent Hotel
Loved staying at the Sheraton in Cali. Staff was very professional and cordial. Hotel lobby and rooms were spacious and very clean. Pool is not heated so it was very cool at night for my taste but the jacuzzi is awesome. The air conditioning worked perfectly in the hotel and rooms. The breakfast included in the rate had lots of selections including pancakes and cereal for the kids as well as local favorites and natural juices and fruit. Hotel is located in the Northside of Cali it is very close to the Chipichape Mall and the new Boulevard del Rio is beautiful to walk down. There is a grocery and lots of places to eat in the neighborhood which is very safe at all times.
December 10, 2015
Rated 5 out of 5 by rallwest Outstanding Staff!!!
I have stayed in this hotel three times now because I have always been so impressed with the service and professionalism I experienced there. Impeccable!
I would recommend however that if you want to utilize the shuttle service to pick you up from the airport that you prearrange it at least 24 hours before you arrive, and get clarification on how to meet the driver, or you could find yourself stranded amongst a bunch of taxis.
February 14, 2014
Rated 5 out of 5 by ginitat46 excelente
me encanta y la atención es espectacular, deberían mejorar la carta de comidas y de room service
March 27, 2016
Rated 5 out of 5 by ferayag Muy buena eleccion
Muy buen hotel, bien ubicado, comodo y muy agradable el personal
December 28, 2015
Rated 5 out of 5 by Manju el mejor hotel de cali.
Sin lugar a equivocarme, de los mejores hoteles del pais, con hermosas habitaciones, personal amable, deliciosos desayunos y lo mejor de todo transporte incluido al aeropuerto sin cargo adicional.
July 21, 2012
Rated 5 out of 5 by Manju excelente
Me encanta este hotel, desayunos deliciosos, empleados muy amables.. instalaciones amplias y elegantes, ademas de un valor agregad que pocos hoteles ofrecen en el pais, el transporte aeropuerto-hotel-aeropuerto.
July 16, 2012