Rated 3 out of 5 by GT69 All in all pretty good but with a some minor niggles.
Very nice, large, spacious room... BUT bathroom too small in relation to room! The spacing between the tub and the sink is barely enough to turn around in. There IS a potential for bruising here.
19€ for breakfast way overpriced -- skipped it
Annoying and loud music at bar while using wifi.
Friendly staff, one even organised a replacement charger for my digicam!
May 31, 2013
Rated 4 out of 5 by cucu1965 Nice hotel which gives a lot for the price you pay
4Points Munich Central is a very good hotel with a competitive price and an excellent offering.
The hotel is in a quiet area (except for the Oktoberfest period!!!) and at the same time it is close to the city center and public transportation as well. The rooms are big and nicely furnished for this hotel standard. The reception is friendly and the service efficient
May 28, 2012
Rated 5 out of 5 by LHorwinkle Great Hotel
The staff was outstanding, extremely helpful and friendly and recognized my gold status.
The only improvement that I would recommend is the layout of the first floor lobby area. For those with kids there is not a good place to sit in the lobby besides in the restaurant or the bar. The computer area could also be expanded to allow room for those with laptops.
January 31, 2012
Rated 4 out of 5 by jaybird Excellent service, average facilities
Very helpful staff. Walking distance from main station and Theresienwiese. Saturn next door. Room is low average size but comfortable. TV tuner is way too slow, little choice of channels. Fitness room has only one threadmill. Also a stepper, 2 bikes, and weights, towels. Gym's water dispenser was empty. Interesting breakfast deal optional was on offer.
January 29, 2013
Rated 5 out of 5 by Irish80 Spacious rooms and very nice staff
I have stayed several times in this hotel over the last few months and was always very happy. Staff is exceptionally friendly and rooms are spacious, clean and quiet. I missed a bathrobe on my first visit and mentioned this, subsequently one was provided immediately. Lobby has free WiFi which is a perk when traveling on business.
April 10, 2013
Rated 1 out of 5 by diebertranden Overbooking
A frequent guest of Four Points, I arrived late and was redirected to Westpark. It was apparently the case of over 10 guests that night. I thought by choosing spg I would be kept safe from such treatment.
At least I should have been contacted in advance per phone/email to organize the change and not wait until the last minute
October 29, 2012
Rated 4 out of 5 by Sam0727 Great staff, so-so facilities
I have to emphasize only two issues: extremely poor Wireless access and super slow elevator. As a business user, these two are crucial and enough to consider other hotel. I request immediate fix on this.
Otherwise, very friendly and helpful staff, clean and big rooms. love it every time when I come back.
April 18, 2013
Rated 4 out of 5 by SJA54 Nice hotel in a good location
A very nice little hotel with a very good staff. The location is good -- one u-bahn stop from main train station.
Rooms are nice -- the larger rooms are quite large with nice balconies.
The bar area / lobby is not very comfortable -- and since this is the one place for free WiFi this is a disappointment.
January 2, 2012
Rated 4 out of 5 by Harley7 Great hotel and helpful staff
I was staying at this hotel for work so it was a great location for office, subways and the main train station. The staff was very helpful in showing me the easiest ways to get around the area and finding local places to eat. They upgraded my room on arrival and walked me through the benefits.
May 31, 2012
Rated 4 out of 5 by Jck29 1 night stay
As gold member I got the upgrade in the nicer room, it was Ok, but the shower was dropping and the water was very long to be absorbed.
September 6, 2013
Rated 5 out of 5 by Buzz05 Great hotel
We thoroughly enjoyed our stay at Four Points Sheraton Munich. The room was quite spacious, air-conditioned, and nicely appointed. Beds were very comfortable. Very helpful and friendly staff.
August 12, 2013
Rated 4 out of 5 by Dezz Good Hotel in a quiet location & near HBF
Helpful, friendly & courteous staff. Hotel is 15-20 mins walk fr HBF but need a taxi if you have big baggages. It is difficult to drag big baggages even on wheels bcos of the rough pavements leading to the hotel. Quiet & safe area despite near HBF. Good privacy.
December 28, 2012
Rated 2 out of 5 by SuzQ Disaapointing checkout
Made checking out very difficult because their credit card machine would not accept our american express card and their phones were not working so we could not phone to ask why. Turns out it was not an american express issue but a hotel systems issue.
March 17, 2013
Rated 5 out of 5 by mikey50 Excellent Staff
Excellent staff. Wonderful service at both check-in and check-out. All questions answered in a professional manner. Room kept clean and spotless. The rotating front door and one of the elevators need repair. But great stay all round.
June 4, 2012
Rated 4 out of 5 by GThomas27 Great hotel on the outskirts of town
The hotel is a 10 minute walk from Hackerbruck station and probably a 20 minute walk from Munchen HBF. I would recommend a taxi if you get lost easily.
SPG recognition was great. Got upgraded to SPG floor with free Internet.
January 27, 2013
Rated 5 out of 5 by Wilber Very nice and convenient
I found this hotel very nice and the staff was helpful in every way. The bed was wonderful and the comfort level was perfect for me. The hotel location made it convenient to go different directions and also walk around.
October 28, 2012
Rated 3 out of 5 by Morot59 Nice rooms, basic service
The hotel is conveniently located on walking-distance from the EPO. The rooms are spacious and clean. No free access to WiFi in the rooms, no restaurant in the hotel and fairly pricey low-standard breakfast.
May 16, 2013
Rated 3 out of 5 by PaulD Nice hotel
Room was very nice.
TV did not work, Internet did not work. The staff explained that it was because so many people were trying to get on the TV and internet at the same time.
Otherwise, this was a nice hotel.
March 25, 2013
Rated 3 out of 5 by germany23 Four Points Munich
The hotel was average. A couple of things I did not like was that the doors to the room were hard to open and breakfast was not very good.
On the positive side, the room was spacious and clean.
May 20, 2013
Rated 5 out of 5 by Eugenio Beyond the call of duty
Every aspect of this hotel was excellent, but the personnel were beyond 'excellent" in their tireless efforts to accommodate my needs. From the chef to those at the front desk...all outstanding.
September 11, 2012
Rated 5 out of 5 by nml3 The hotel met my expectations.
The hotel met my expectations. The staff was well trained for their tasks and very friendly. The room was tidy and spaceous. The bathroom very little but well equipped, functional and clean.
January 21, 2013
Rated 4 out of 5 by cpohle Friendly staff, spectacular view
The rooms to the south have a spectacular view to the Oktoberfest place and the alps. The Studios are very spacious, staff is friendly and the breakfast is fine.
January 31, 2013
Rated 5 out of 5 by Woodstock924 Top Notch
I visit Munich monthly, and this hotel met my needs very well. Room was very nice and comfortable. Location is great. i was very happy and will return.
June 20, 2012
Rated 5 out of 5 by Chinlf This room exceed my expectation
I was upgraded to Junior Suite. Room facilities was excellent which My wife and Me enjoyed our stay. This is the first time I stayed with Four Points.
December 28, 2012
Rated 4 out of 5 by ushka87 Excellent Staff
We were greated and helped by all the staff members. The front office team is great and they are all ready to help you in the best way.
December 17, 2012
Rated 5 out of 5 by NHMontreal Very nice staff
Excellent service. Staff above expectations, very helpful, very kind.
Very nice room, comfortable with all facilities needed.
August 12, 2012
Rated 4 out of 5 by JwcA Nice facility
I greatly appreciated the staff at the desk. They all were very helpful, especially the ladies working from 3 to11
May 4, 2013
Rated 4 out of 5 by Jefffffff Value & Friendliness
Ovverall an excellent value for Central Munich. My television did not work so I was without one my first night.
February 21, 2013
Rated 4 out of 5 by Sile Great location for Munich
Great place to stay in Munich. The location was superb, the staff very helpful, and the room was perfect.
March 23, 2013
Rated 3 out of 5 by Hazael2000 Good location for Oktoberfest!
The hotel is kind of small but the location is great if you're planning on going to oktoberfest!
April 23, 2013