Rated 5 out of 5 by jen0525 Amazing hotel
Outstanding experience! We received an email on the way there that the hotel was experiencing a problem with hot water. The staff and management went out of their way to make our stay good and accomodate us for this problem. Truly a great experience. I would recommend this hotel to anyone
April 14, 2014
Rated 5 out of 5 by KMR1 Great location and experience, we will be back!
Sheraton Four Points on N. Rush Street is such a great location. The staff was just wonderful, pleasant and accommodating. We were looking for a comfortable, relaxing feel at home hotel in the middle of Chicago and I found it ! The beds and pillows were comfortable after a long day of shopping and see the sights! Our family enjoyed using the pool and workout facilities, a feature we were looking for in a Chicago hotel. The front desk was always helpful at any time and the front door staff was equally as good!!
We will be back soon !!!
April 7, 2014
Rated 3 out of 5 by Jaybee23 Decent Stay
I was pleased with the location of this hotel. It was easily in walking distance for many shops and restaurants. The parking garage was expensive, but it was very nice and safe. The rooms are starting to look a bit shabby; we had rust on the bathroom door. The bathroom wasn't super clean. There was no hot tub!
April 7, 2014
Rated 3 out of 5 by Chica135 Disappointed in the cleanliness
I have to say that I was extremely disappointed in the cleanliness of the room I stayed in. The shower/tub was likely the worst part about it. There were streaks of what I assume was shampoo or body wash (it was a pink gel looking substance). Needless to say, I didn't bother showering there.
The staff that I dealt with were quite friendly.
The hotel's common areas looked great, the rooms were quite shabby. It was probably most especially disappointing because I could have paid not much more and stayed at the Sheraton Conference Centre. Oh well, you live, you learn.
March 28, 2014
Rated 5 out of 5 by AgnesJulie59 Best location in Chicago!!!
The desk staff and Door Attendants were so helpful!! They hailed us taxi's and helped with smiles on!! Coffee in lobby in the am was great!! Perfect location for exploring the Magnificent Mile!!
April 3, 2014
Rated 4 out of 5 by BlazeMom Great family stay, but hot tub not working
Excellent location, best of all Starwood properties in Chicago. Clean facilities, front desk staff very helpful. Parking garage next store is $50 per day which seems expensive, but you get in & out privileges so it is cheaper than taking cabs. We were ready with our swimsuits to use the hot tub, but it was nail shut. Is this forever>
March 30, 2014
Rated 3 out of 5 by Dave1983 Weekend trip
Good location for downtown but staff didn't give entire "Shopping Package" items and when we asked for it they only gave us part of it. Parking garage was a pain, didn't work, signage for assistance was poor.
March 31, 2014
Rated 5 out of 5 by polishgal Special room
Every time I stay at 4pts on Rush in Chicago the room is always comfy but this time I was put in a room with a whirlpool tub, chaise lounge, king bed. and upholstered chair . I didn't ask for this room guess I just got lucky, Very nice
March 29, 2014