Rated 4 out of 5 by Leth3travellers Lovely hotel, but parking's a little messy
We had a lovely stay. The room was clean and quiet. With an onsite restaurant there is little incentive for the hotel to offer complimentary breakfast. We noted the absence, as we usually find that feature in comparably priced and rated competitors. Perhaps a coupon for complimentary breakfast at the onsite restaurant could be a marketing option.
Free parking was nice, but knowing you could find a space was dicey. We had to park in a snow covered field adjacent to the property, and had to drive over a curb to reach it, while large crew trucks (I know they pay for their rooms too) took up two spaces each in the hotel parking lot. It never got to the point of being frustrating, but did make me raise an eyebrow.
March 5, 2014
Rated 5 out of 5 by Away10 Forgotten Item
In my haste to depart I left my e-reader on the nightstand and it wasn't until later that day while driving to the airport that I discovered it missing. I telephoned the front desk to advise I was on my way back to the hotel to retrieve it. When I arrived Housekeeping promptly returned it to the Front Desk and in turn back to me.
Thank you for this! It would have been a great loss to me.
February 28, 2014
Rated 3 out of 5 by shearmp loud and cold
Room 700 was freezing when we arrived, A/C/Heating unit was not simple to us and even on max heat couldn't get temperature past 17 degrees celcius plus the heater was extremely loud.
Won't go back!
November 21, 2011
Rated 3 out of 5 by Jimmy Meets the expectation
Booked the parking package. Received an upgrade to a large suite, which was wonderful!
Room though is fairly cold in early March-April weather in Calgary. The themostats seemed not working.
I took the shuttle from hotel to airport, no issue there. The shuttle was well equipped and the driver was super courteous.
One thing I do need to point out though:
Upon return from my trip, I called hotel for a hotel shuttle pick up, and I had to talk to more than two staff to make them understand that I have my car parked in their hotel, need a pick up shuttle, without being a currently registered guest with them for that night, since I was on a parking package. That call took about 10 minutes with me being in a noisy airport near mid-night, so it was not pleasant.
In addition, after I finally got into the shuttle, I had to wait with the shuttle for about 15 minutes
since they are waiting for a flight crew from US Airway coming in from US that night, so by that time, we were looking at more than 30 minutes at airport before the shuttle moved enroute to the hotel lot.
So it is a bit mixred stay.
May 1, 2012
Rated 5 out of 5 by Pammie46 Location
This hotel was ideal for me as it was located next door to the storage place I had been using for my transition from Alberta back to BC. The staff are helpful and friendly. The room was clean and comfortable and there are plenty of places to eat not just in the hotel but also close by. Great hotel. Thank you
February 9, 2014
Rated 5 out of 5 by Bakoda Great new spot in Calgary NE
Had to fly to Calgary for an emergency. Everyone was so helpful and polite. We ended up moving back to Calgary and stayed there for three weeks, while waiting to move into our new place. They have a wonderful restaurant/bar, with frsh squeezed Grapefruit Juice, however can be hit hit and miss as to when they have it available. If you have one massage in your life, make sure it is from Karla at their Peel Spa, Fareen is a God send too. If you need anything done right, ask for Koran at the Front Desk, he is great and extremely helpful. The rooms are spacious and the location between the airport and Downtown is perfect. For the best rate and location this is the spot. Highly reccomend it!
December 14, 2011
Rated 5 out of 5 by kc321 above and beyond
Your staff went above and beyond helping me when the truck of my rental car would not close in subzero temperature. Very very good service.
February 7, 2014
Rated 5 out of 5 by lgc15 Hotel has a great restaurant
We were extremely surprised at the restaurant attached to the hotel. It was awesome, great atmosphere and reat food loved it
January 24, 2012