Rated 3.8 out of 5 by 93
Rated 2 out of 5 by verybad cleanliness
I was surprised at the condition of the room as this is Sheraton Hotel. Most of my concern is about cleanliness. Peeling wallpaper, dirty gout in the bathroom and a bed that smelled terrible - like a room rented by the hour - even though I am suffering with a very bad cold. I did not ask to be moved as I had already settled in and thought I could cope. Not a very pleasant stay. The young man at the desk the next morning doid not seem to be interested in receiving constructive feedback. I will not be choosing this hotel in the future.
March 7, 2014
Rated 4 out of 5 by aslatei clean and easy
great for business stays. love the free parking and wifi.
March 3, 2014
Rated 3 out of 5 by mw2467tg Poor Gym facility
Unfortunately, the workout I tried 2 days in a row was unachievable due to treadmill down to one that works.
Also my microwave burnt up in my room.
Also, we did have a freezing rain event however the sidewalks to and from the main lobby were horrible and very dangerous.
February 22, 2014
Rated 5 out of 5 by Tom86 Friendly Service
The service was spot on. Every morning I was graciously greeted during breakfast. The front desk arranged the daily wakeup calls and shuttle service. - The only negative I can truly give is that their wake-up call is seven minutes early.
February 6, 2014
Rated 5 out of 5 by mac67 great hospitality
Excellent, welcoming and accommodating to the Retrouvaille Community.
February 3, 2014
Rated 5 out of 5 by TorontoStaycation Perfect Staycation
Was exceedingly surprised at how nice the stay was - and the value for the money.
Came with 3 kids for a staycation. Pool was perfect, room was beautiful, had a great time!
January 27, 2014
Rated 5 out of 5 by cober6711 Great hotel!
Excellent service by Michelle (?) at front desk, a great room (executive) on 7th floor, great food from the restaurant, and a lovely hot tub.
The hotel is steps away from an express bus to downtown Toronto.
I will be back!
December 5, 2011
Rated 4 out of 5 by Bbkings Great Stay
Had a great stay. Comfy room, attentive staff. Generally a great stay.
March 7, 2012