Rated 4.4 out of 5 by 104
Rated 1 out of 5 by Portampa Poorly managed
Property did not go out of their way. Show up at downstairs restaurant 5 minutes early told to wait. Seemed like at every turn they held a strict code about going out of their way
June 27, 2015
Rated 4 out of 5 by Bronco7 UT Orientation
Great local to UT campus and very comfortable.
June 24, 2015
Rated 4 out of 5 by JLGinTN Smells good
We've been here before, but I looked online to be reminded of amenities. I was disappointed to get in my room and not have a refrigerator. The room was a GREAT room otherwise. Three windows in a corner room! I called the front desk to ask about the refrigerator and was asked what website I saw the refrigerator advertised for the room. I said that it was the Four Points website. The towels and sheets smell great! The waitress for the restaurant didn't show up at opening time, but we were helped by the front desk staff. Concerns about quick service weren't needed. Coverage was there, and we made our early morning appointment.
June 23, 2015
Rated 5 out of 5 by group35 Hotel was close to everything
We had a awesome time. Hotel close to everything. Had awesome food. All the staff was really helpful.
June 13, 2015
Rated 5 out of 5 by SpgPatrick1234 Cumberland House is great!
Stayed in Knoxville for a wedding. The staff was very accommodating and the rooms were comfortable. The location of the hotel was great as we were able to walk to the international biscuit festival which was being held nearby.
May 19, 2015
Rated 3 out of 5 by Liz2015 Don't Stay Here for Triathlon
Despite requesting late checkout when I booked my stay, I was denied this. Also, this hotel does not have breakfast included in your stay, so expect to shell out a good deal of $$ to eat there, especially if you have kids with you. No fridges or microwaves in the room either.
May 18, 2015
Rated 1 out of 5 by FL15 Bad Experience
Indifferent and dismissive front desk staff. Major issues with reservations.
May 15, 2015
Rated 5 out of 5 by yankee219 Bristol Experience
This hotel moves up to the top bracket for places I have stayed. The staff greeting was exceptional, and everyone that I came in contact with was superb. Room was very clean, well stocked, maintained and welcoming. I truly enjoyed the entire stay.
April 23, 2015