Rated 4.4 out of 5 by 100
Rated 5 out of 5 by SpgPatrick1234 Cumberland House is great!
Stayed in Knoxville for a wedding. The staff was very accommodating and the rooms were comfortable. The location of the hotel was great as we were able to walk to the international biscuit festival which was being held nearby.
May 19, 2015
Rated 3 out of 5 by Liz2015 Don't Stay Here for Triathlon
Despite requesting late checkout when I booked my stay, I was denied this. Also, this hotel does not have breakfast included in your stay, so expect to shell out a good deal of $$ to eat there, especially if you have kids with you. No fridges or microwaves in the room either.
May 18, 2015
Rated 1 out of 5 by FL15 Bad Experience
Indifferent and dismissive front desk staff. Major issues with reservations.
May 15, 2015
Rated 5 out of 5 by yankee219 Bristol Experience
This hotel moves up to the top bracket for places I have stayed. The staff greeting was exceptional, and everyone that I came in contact with was superb. Room was very clean, well stocked, maintained and welcoming. I truly enjoyed the entire stay.
April 23, 2015
Rated 5 out of 5 by Doug865 Great Location, Professional staff, Clean and comfortable
This hotel is a top-notch SPG property. The staff ( James is an exceptional SPG ambassador) is very attentive to the needs of the guests. The only area for improvement is the speed and accuracy of breakfast service.
April 2, 2015
Rated 4 out of 5 by Travel2015 Overnight Stay
Excellent Hotel. Very comfortable. Convenient to downtown and interstate. An absolute GREAT value
February 3, 2015
Rated 4 out of 5 by Marks22 This hotel reminds me of a European boutique hotel
This is my second stay here. I enjoy the hotel because it is tasteful and elegant without being extravagant. I like the location too. It's close to downtown but feels like it's in a residential area. The room was clean and comfortable. I had breakfast in the dining room and was not disappointed. There were some different and interesting items on the menu like shrimp and grits as well as the regular breakfast items. All in all, a nice place to spend the night.
January 10, 2015
Rated 5 out of 5 by Bax44 The extra mile
Great service and attention. Staff was very professional. The room was fantastic. Extremely impressed with the professionalism and really nice room. Thanks!
December 1, 2014